This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Trying to sync a new Windows 7 computer with the Sync account on my old XP

  • 2 respostas
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

ajaxvt
ajaxvt
more options

The instructions I find in FF help, to find the required "recovery key" instruct me, on the computer that already has my sync account, to "click the Firefox button...at the top of the Firefox window". But on that computer, there is no Firefox button on the FF Home screen or any other page I can find (FF v. 27.0.1 on a laptop running Windows XP). This process seems dauntingly complex. Can anyone help?

The instructions I find in FF help, to find the required "recovery key" instruct me, on the computer that already has my sync account, to "click the Firefox button...at the top of the Firefox window". But on that computer, there is no Firefox button on the FF Home screen or any other page I can find (FF v. 27.0.1 on a laptop running Windows XP). This process seems dauntingly complex. Can anyone help?

Chosen solution

For windows xp the old menu is used instead of the Firefox button.

SEE: Display the Firefox button menu instead of the menu toolbar

Ler a resposta no contexto 👍 0

All Replies (2)

kobe
kobe
more options

Chosen Solution

For windows xp the old menu is used instead of the Firefox button.

SEE: Display the Firefox button menu instead of the menu toolbar

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

With the menu bar visible you can find Sync in the Tools menu and also in "Tools > Options > Sync".