This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

shockwave flash 11.3.300.270 not up date or uninstall. New version say netsacpe 11.6.4.634.

  • 3 respostas
  • 2 have this problem
  • 1 view
  • Last reply by tomcin01

tomcin01
tomcin01
more options

shockwave flash 11.3.300.270 will not up date or uninstall. New version say netsacpe 11.6.4.634. I don't have Netscape can i get rid of the 11.3.300? Update say newer version Shockwave player Version 12.1.0.150. I have shockwave flash 12.0.0.77 say up to date on plugin check page.

shockwave flash 11.3.300.270 will not up date or uninstall. New version say netsacpe 11.6.4.634. I don't have Netscape can i get rid of the 11.3.300? Update say newer version Shockwave player Version 12.1.0.150. I have shockwave flash 12.0.0.77 say up to date on plugin check page.

Chosen solution

Firefox is seeing two different Flash Plugins.
Shockwave Flash 12.0 r0 and Shockwave Flash 11.3 r300

Use the Flash uninstaller from here - http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Then download and install the latest version of Flash for Firefox.

Ler a resposta no contexto 👍 0

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

Firefox is seeing two different Flash Plugins.
Shockwave Flash 12.0 r0 and Shockwave Flash 11.3 r300

Use the Flash uninstaller from here - http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Then download and install the latest version of Flash for Firefox.

the-edmeister modificouno o

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove all (older) version(s) of the plugin (NPSWF32) and (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

Latest Flash player versions here:

cor-el modificouno o

tomcin01
tomcin01 Question owner
more options

Thanks - worked well