This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox 29 updated and now will not remember windows or tabs

  • 2 respostas
  • 28 have this problem
  • 1 view
  • Last reply by cor-el

more options

Firefox said it was updating when I turned it on this AM. All my tabs were gone when it started. I checked tools, options and it is still set for "show my windows and tabs from the last time". I open other tabs and shut down and when I start up the tabs are gone. I cannot get it to open with the tabs from the previous session. In history "restore previous session" is greyed out.

Firefox said it was updating when I turned it on this AM. All my tabs were gone when it started. I checked tools, options and it is still set for "show my windows and tabs from the last time". I open other tabs and shut down and when I start up the tabs are gone. I cannot get it to open with the tabs from the previous session. In history "restore previous session" is greyed out.

All Replies (2)

more options

Firefox 29 is at Beta until next week when 29 gets released officially. Just making sure you were aware of that.

I see that user.js is active on Firefox

The user.js file is only present if you or other software has created this file and normally it wouldn't be there.

You can delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release. You can get to the profile folder below:

  • Help > Troubleshooting Information > Profile Directory > Show Folder

or

  • Go to about:support and click Show Folder next to Profile Directory.
more options

Are you on the beta update channel?

  • Help > About

If you want to switch to the release update channel then you can download and install the full Firefox 28 release version. Otherwise you stay on the beta update channel and keep receiving updates twice a week.