Thunderbird Community Forum

Hello, I've been using thunderbird since 2013, and have never had as many issues as I have this year. I reinstalled Thunderbird (uninstalled with revo uninstaller so nothing stayed), and then installed the latest version fresh. This seemed to smooth out most of my issues, but I haven't been able to solve this one..

I use Thunderbird because I have multiple email accounts to monitor and like them all in one place. The latest problem that I am having is that my "sent" email is showing up as giberish (sometimes.. Not every email, and not always on the same account).

My system is Windows 11 Home 64-bit

I will attach a screen shot of: 1. My current version of Tbird 2. The email that displays in Tbird 3. The email that displays in Gmail

Thank you in advance! -Eric

Hi, When I get a new email, the sound plays (correctly) and a notification popup appears on my Windows 11 desktop. Unfortunately, the same notification appears over and over.

It seems like it won't go past that email until I read it. I'm expecting the popup to relate to the very latest email that is arriving.

In settings, I have checked Show an alert, Use the system notification, show a tray icon for unread messages. In customize, I have all 3 fields checked with a 4 second timeframe.

I am using 128.3.0esr (64 bit) with nebula

Can this be resolved? If so, please enlighten me.

Thanks in advance! Don Sceifers

There are about 16 attachments that appear following various folders when I start Thunderbird. I can delete each each individual folder and they appear in Trash. I delete them from trash. As long as I don't close thunderbird the attachments stay gone. When I close and restart Thunderbird, they reappear. Ir I don't delete them before closing, they reappear when I start Thunderbird again. In this case about 1/2 the folders can't be deleted. After several start, close, and delete sequences I'm back to the initial condition. The attached images show Startup with all the extra folders, then the cleanup process, and finally the extra folders in trash. Once in trash they can be deleted.

I've been happily using Tbird for many years until in January I got the message "Cannot open inbox as it is in use for another operation" and later "Thunderbird has crashed". I have been using webmail since, not at all satisfactorily. I've made many attempts to get help but always go round in circles - today's framework seems more promising. Can you help please? Richard

Hello,

I am running Thunderbird 128.3.0esr on Windows 11 as POP on gmail and having issues with junk mail. Items are being moved into the junk folder despite identifying them as not junk. I go into the junk folder, identify them as not junk, they move to inbox, and at some point Thunderbird moves them from inbox to junk. Nothing I do seems to prevent this from happening.

I decided to turn off junk detection. Attached are screen shots. However, the problem still occurs. Mail in my inbox move to junk without me doing anything.

Help!

Thanks, Art

When I send emails, some go to my trash folder and not my sent folder.

I have no way to tell if the email was actually sent out.

I have tried resetting we are updated I cant find anything on the internet or youtube

this is now a recurring event and need to get this figured out as this is affecting my business.

I just run into a weird bug in version 102.9.1 (yes I still use this for a reason).

I have some Alias email addresses, that is, on my Linux mail server they get re-directed to my main email address. However, when I *reply* to such an email address, Thunderbird swaps the From and To (and Reply-to) addresses, and send the email back to myself, from the From address the person who send the email to me in the first place. This is really bad.

So it seems when the email address does not exist in Thunderbird itself (as it is a redirected Alias) Thunderbird gets completely confused and mixes everything up?

In this case, my actual email address is bk@bart.gen.nz The alias is bart2@bart.gen.nz

When I click 'reply' it sets to TO address to bart2@bart.gen.nz, instead of the Reply-To "info@sartrack.nz", and the FROM address to "info@sartrack.nz". How is that possible? See original incoming email below.

An identical email but directed to my actual email addres, and the Reply works normally.

Return-path: <info@sartrack.nz> X-Spam-Checker-Version: SpamAssassin 3.4.6 (2021-04-09) on athene.sartrack.nz X-Spam-Level: X-Spam-Status: No, score=-2.9 required=3.0 tests=ALL_TRUSTED,BAYES_00 autolearn=ham autolearn_force=no version=3.4.6 Envelope-to: bart2@bart.gen.nz Delivery-date: Sat, 05 Oct 2024 06:42:00 +1300 Received: from [206.83.102.231] (helo=[192.168.50.59]) by athene.sartrack.nz with esmtpsa (TLS1.3) tls TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (Exim 4.94.2) (envelope-from <info@sartrack.nz>) id 1swmJU-002iEN-Mv for bart2@bart.gen.nz; Sat, 05 Oct 2024 06:42:00 +1300 Message-ID: <31e80da2-9e40-f4a7-fc12-d29d030efeec@sartrack.nz> Date: Sat, 5 Oct 2024 06:41:58 +1300 MIME-Version: 1.0 User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101

Thunderbird/102.9.1

Reply-To: info@sartrack.nz Content-Language: en-NZ To: bart2@bart.gen.nz From: SARTrack CEO <info@sartrack.nz> Subject: Bart 2 test Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 7bit

Thunderbird sometimes deletes more than one email when I try to delete just one. The system will delete the next one or two below it which is very frustrating. Is there a way to fix this?

Everytime I try to open thunderbird to view my emails, it requests my password.... then asks again and again reoccuring and still does not work I have uninstalled the program and reinstalled it yet it has just done the very same thing

I have a suggestion or rather a complaint about control V text into an email message. The spacing between lines is too compressed when a picture is also sent. See image below...

both my wife and I use TB on each of our machines mine is Windows 10 hers Windows 11, It has been fine for a while, but her machine sometimes shows a blank email that is fine on mine, by highlighting the folder and right-clicking and selecting folder properties and selecting repair folder this has resolved her issue.

Now however she has blank emails again, when selecting folder properties nothing happens no dialogue window appears, from the edit drop-down menu you can normally select folder properties as well but that option is not even there.

when she does right-click she has options which are from other drop-down menus as though the whole menu system has become corrupted. is there a solution to this or do I need to reinstall, if I do how do I keep all of her current emails and archives which go back about 15 years?

both on version 128.3.0esr (32-bit)

Hi all,

as per subject, with Thunderbird 128.3.0esr in Multiweek and Month calendar views I can't move elsewhere an event with drag & drop, while I can do it in Day and Week views: am I missing anything?

Many thanks

Hi,

we found such an oddity. We use a PGP key linked to the mageo.cz domain (the key is for addresses <somebody>@mageo.cz). Recently, importing a key in Thunderbird takes a very long time (the search on the keyserver is unreasonably long (tens of seconds) both when the key exists and when it does not exist). It seems to be some kind of anomaly only for this domain. For other domains, searching/importing the key is fast. A direct inquiry (through the www interface of the Hagrid keyserver) is dealt with promptly. The problem concerns only the search for the key via Thunderbird and only the mageo.cz domain

Thanks for the check/fix! Mira Krejci

I am a new user of Thunderbird. I have 4 email accounts. I am receiving multiple copies of emails both on my desktop and also on K-9 on my phone.

From reading the various entries on this support site I note this is a known problem. I have not found any posts that offer a solution.

Is there a solution? Do I need to run diagnostics to clarify my issue if so what diagnostics?

Thanks in advance.

Regards,

Mike Duffy

The last emails that I have received through you are dated September 24th. Why have none been received since please? I am receiving messages through other sources.

Hi, I've used thunderbird (now 128.3.0esr)/calendar for years on my NUC7 running linux (now 22.04.5 LTS) with no problems.

Within the last couple of days, however, I no longer seem to be able to "drag-and-drop" events or tasks from one day to another. I can use the mouse to select/delete/etc an event or tasks, but I can't seem to move them with the mouse -- I need to "edit" the events. Is this a known issue?

Any help appreciated -- I haven't been able to find anything about this with web searches.

Hello,

My client has a specific problem with Thunderbird, when he does something with mail for example moving it to a certain folder or deleting one, all emails disappear, then when he restart the app all emails show up again and that mail is not deleted/moved, I tried all of the suggestions in the attachment and problem sometimes disappear for 1-2hrs but always occurs again. Also Thunderbird generated 50+ Inbox folders by itself and it keeps making them all alone. I assume the problem is with some corrupted file but his thunderbird backup is about 50GB and he needs it all to be imported. It really drives me crazy.

Thank you in advance for your support, Hope we will solve this issue.