Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ko tenda hembiapoite sa’ivéta oñemba’apokuévo hese hembiapo porãve hag̃ua. Peteĩ jehaipyre nomoĩporãiramo ne apañuái ha eporanduséramo, roguerekohína ore nepytyvõ rekoha ikatútava ndeykeko @FirefoxSupport Twitter-pe ha avei /r/firefox Reddit-pe.

Eheka Pytyvõha

Emboyke pytyvõha apovai. Ndorojeruremo’ãi ehenói térã eñe’ẽmondóvo pumbyrýpe ha emoherakuãvo marandu nemba’etéva. Emombe’u tembiapo imarãkuaáva ko “Marandu iñañáva” rupive.

Kuaave

with the new sync, where can i enter my recovery key?

  • 1 Mbohovái
  • 26 oguereko ko apañuãi
  • 1 Hecha
  • Mbohovái ipaháva guigs

more options

I have my 26-character sync key / recovery key, and I can login to https://account.services.mozilla.com/ but Firefox's Menu still tells me to "Sign in to Sync", and when I enter the info I use to login to the above url, it tells me "unknown account".

Why can I sign in to my "account management portal" but not Sync?

Is there nowhere I can enter my recovery key?

Previously, I could enter it at: options > sync > set-up sync > i have an account > i don't have the device with me

Now, on Firefox 29, I am given no way to use my recovery key!


When I login to https://account.services.mozilla.com/, all it shows is:


Account Settings -- Change your password -- Delete your account Sync Settings: -- Clear your Sync data -- Request a quota increase


That's useless!

I googled for help, to no avail: firefox "where * enter * recovery key" firefox "i have * recovery key but" -lost -find

Please.... Thank you.

I have my 26-character sync key / recovery key, and I can login to https://account.services.mozilla.com/ but Firefox's Menu still tells me to "Sign in to Sync", and when I enter the info I use to login to the above url, it tells me "unknown account". Why can I sign in to my "account management portal" but not Sync? Is there nowhere I can enter my recovery key? Previously, I could enter it at: options > sync > set-up sync > i have an account > i don't have the device with me Now, on Firefox 29, I am given no way to use my recovery key! When I login to https://account.services.mozilla.com/, all it shows is: --------------------------------------- Account Settings -- Change your password -- Delete your account Sync Settings: -- Clear your Sync data -- Request a quota increase --------------------------------------- That's useless! I googled for help, to no avail: firefox "where * enter * recovery key" firefox "i have * recovery key but" -lost -find Please.... Thank you.

Opaite Mbohovái (1)

more options

HI Sunk_by_Sync, Never fear! That sync is no more in the newest version of Firefox! Sync your Firefox bookmarks, history, passwords and more