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After a crash Thunderbird does not open; how can I restore without loosing data?

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  • Mbohovái ipaháva christ1

bienwol
bienwol
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Hi there,

I tried to write an eMail with an attachment and Thunderbird did not respond any more. I closed it and tried to restart, but I got the error message that it was in use. I restarted computer twice, but still same message. I then delete file "profile.lock", but still no difference, except that error message doesn't come any more.

I am using Windows 7 on an ASUS laptop computer.

What can I do to repair the application and keep my eMails?

Thanks for you help, Wolfgang Bien

Hi there, I tried to write an eMail with an attachment and Thunderbird did not respond any more. I closed it and tried to restart, but I got the error message that it was in use. I restarted computer twice, but still same message. I then delete file "profile.lock", but still no difference, except that error message doesn't come any more. I am using Windows 7 on an ASUS laptop computer. What can I do to repair the application and keep my eMails? Thanks for you help, Wolfgang Bien

Ñemoĩporã poravopyre

... still no difference, except that error message doesn't come any more.

Well, that sounds like there is a difference. What happens now when you start Thunderbird?

What is your anti-virus software?

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christ1
christ1
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Ñemoĩporã poravopyre

... still no difference, except that error message doesn't come any more.

Well, that sounds like there is a difference. What happens now when you start Thunderbird?

What is your anti-virus software?