Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Ko tenda hembiapoite sa’ivéta oñemba’apokuévo hese hembiapo porãve hag̃ua. Peteĩ jehaipyre nomoĩporãiramo ne apañuái ha eporanduséramo, roguerekohína ore nepytyvõ rekoha ikatútava ndeykeko @FirefoxSupport Twitter-pe ha avei /r/firefox Reddit-pe.

Eheka Pytyvõha

Emboyke pytyvõha apovai. Ndorojeruremo’ãi ehenói térã eñe’ẽmondóvo pumbyrýpe ha emoherakuãvo marandu nemba’etéva. Emombe’u tembiapo imarãkuaáva ko “Marandu iñañáva” rupive.

Kuaave

Passwords dissappeared from PC

  • 2 Mbohovái
  • 1 oguereko ko apañuái
  • 1 Hecha
  • Mbohovái ipaháva FredMcD

more options

Hello. Today i was asked to sign-in again to my Firefox account. After doing so i found out that my saved passwords have completely disappeared. I only have a 3 new entries in the saved passwords tab.

On my iPad's Firefox all the passwords are there. Because i imagined that i will lose passwords from the iPad also, before opening Firefox on the iPad i placed the iPad in flight mode. After opening Firefox i disabled logins sync. So now i have all the passwords on the iPad but not on PC.

I believe that if i enable login sync from my iPad the passwords will also be deleted from the iPad. Is this correct? How can i get the passwords from my iPad transferred to the PC?

Thank you!

Hello. Today i was asked to sign-in again to my Firefox account. After doing so i found out that my saved passwords have completely disappeared. I only have a 3 new entries in the saved passwords tab. On my iPad's Firefox all the passwords are there. Because i imagined that i will lose passwords from the iPad also, before opening Firefox on the iPad i placed the iPad in flight mode. After opening Firefox i disabled logins sync. So now i have all the passwords on the iPad but not on PC. I believe that if i enable login sync from my iPad the passwords will also be deleted from the iPad. Is this correct? How can i get the passwords from my iPad transferred to the PC? Thank you!

Ñemoĩporã poravopyre

I managed to recover the passwords to the Firefox account and Firefox PC by doing: 1. Delete all saved passwords from Firefox PC (all 3 entries). 2. Logout of Firefox PC. 3. Enable Login sync from Firefox iPad. 4. Login to Firefox PC.

It worked. My saved passwords are now synced :)

Emoñe’ẽ ko mbohavái ejeregua reheve 👍 0

Opaite Mbohovái (2)

more options

Ñemoĩporã poravopyre

I managed to recover the passwords to the Firefox account and Firefox PC by doing: 1. Delete all saved passwords from Firefox PC (all 3 entries). 2. Logout of Firefox PC. 3. Enable Login sync from Firefox iPad. 4. Login to Firefox PC.

It worked. My saved passwords are now synced :)

Moambuepyre paulie_iwin rupive

more options

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.


In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.