Ko tenda hembiapoite sa’ivéta oñemba’apokuévo hese hembiapo porãve hag̃ua. Peteĩ jehaipyre nomoĩporãiramo ne apañuái ha eporanduséramo, roguerekohína ore nepytyvõ rekoha ikatútava ndeykeko @FirefoxSupport Twitter-pe ha avei /r/firefox Reddit-pe.

Avatar for Username

Eheka Pytyvõha

Emboyke pytyvõha apovai. Ndorojeruremo’ãi ehenói térã eñe’ẽmondóvo pumbyrýpe ha emoherakuãvo marandu nemba’etéva. Emombe’u tembiapo imarãkuaáva ko “Marandu iñañáva” rupive.

Kuaave

Ko téma oñeñongatúma. Ejapo porandu pyahu eikotevẽramo pytyvõ.

There is one company's email that never arrives in my box. They told me to bring their email adress in the safe emailadress in my account. But I don't know how

  • 1 Mbohovái
  • 1 oguereko ko apañuái
  • 1 Hecha
  • Mbohovái ipaháva Toad-Hall

Rotterdam
Rotterdam
more options

How can I bring an e-mail adress in my safe e-mail adresses?

How can I bring an e-mail adress in my safe e-mail adresses?

Opaite Mbohovái (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

If the email is never downloaded into Thunderbird, you need to find out if that email is arriving on the server.

If you use a POP mail account then it can only access the server Inbox and download from server Inbox. If the server has filtered the email into the server Spam folder, then Thunderbird cannot access nor download it. So first you need to find out if that email has arrived on server and whether it is in the Spam folder.

Open a browser like Mozilla Firefox and logon to the webmail account of your ISP via their website. Is the email in the server Spam folder ? If yes, then select the email, and see if there is a 'Not Spam' button and move the email into the server 'Inbox' .

Then in Thunderbird click on 'Get Messages' button to access server Inbox and download the email.