Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ko tenda hembiapoite sa’ivéta oñemba’apokuévo hese hembiapo porãve hag̃ua. Peteĩ jehaipyre nomoĩporãiramo ne apañuái ha eporanduséramo, roguerekohína ore nepytyvõ rekoha ikatútava ndeykeko @FirefoxSupport Twitter-pe ha avei /r/firefox Reddit-pe.

Avatar for Username

Eheka Pytyvõha

Emboyke pytyvõha apovai. Ndorojeruremo’ãi ehenói térã eñe’ẽmondóvo pumbyrýpe ha emoherakuãvo marandu nemba’etéva. Emombe’u tembiapo imarãkuaáva ko “Marandu iñañáva” rupive.

Kuaave

Ko téma oñeñongatúma. Ejapo porandu pyahu eikotevẽramo pytyvõ.

I can't use Firefox and it says "your profile cannot be loaded. it may be missing or inaccessible"

  • 5 Mbohovái
  • 1 oguereko ko apañuái
  • 9 Hecha
  • Mbohovái ipaháva cor-el

Marylin0
Marylin0
more options

Hello everyone

i use widows 7. and i keep getting "your profile cannot be loaded. it may be missing or inaccessible" whenever i try to launch Firefox. i tried uninstalling and reinstalling it but nothing happened. i read that i should rename the old profile and so i did, but same message appeared. i removed the entire Mozilla folder from AppData and reinstalled Firefox, it creates a new folder that only has two folders inside, Crash Reports and Pending Pings, and then it gives the same message. I've also tried typing firefox.exe -P in the run box to create a folder, but it won't redirect me and rather gives me the same message that the profile cannot be loaded. is there anything else i can do to fix this?

Thanks

Hello everyone i use widows 7. and i keep getting "your profile cannot be loaded. it may be missing or inaccessible" whenever i try to launch Firefox. i tried uninstalling and reinstalling it but nothing happened. i read that i should rename the old profile and so i did, but same message appeared. i removed the entire Mozilla folder from AppData and reinstalled Firefox, it creates a new folder that only has two folders inside, Crash Reports and Pending Pings, and then it gives the same message. I've also tried typing firefox.exe -P in the run box to create a folder, but it won't redirect me and rather gives me the same message that the profile cannot be loaded. is there anything else i can do to fix this? Thanks

Opaite Mbohovái (5)

FredMcD
FredMcD
more options

What's your computer system and Firefox version?

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Marylin0
Marylin0 Porandu apoha
more options

i installed the latest Firefox version from the website and my computer system is windows 7. the thing is that i don't even have the profiles folder to begin with. and when i try to create one by typing firefox.exe -P in the run box as mentioned, i end up with the same error message.

Marylin0
Marylin0 Porandu apoha
more options

Marylin0 said

i installed the latest Firefox version from the website and my computer system is windows 7. the thing is that i don't even have the profiles folder to begin with. and when i try to create one by typing firefox.exe -P in the run box as mentioned, i end up with the same error message.
FredMcD
FredMcD
more options

All users have at least one Firefox profile.

Did you check the link I posted? when-profile-missing

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you check the permissions and owner of the Firefox folder in its Properties?