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I have installed Thunderbird on a new PC desktop running Windows 11, copied all the server settings from my Mac laptop that are working correctly, yet i keep getting an error message that "Thunderbird failed to find the settings for your email account". My ISP will not provide detect support for your client, a "third party provider". What do I need to do?

I have installed Thunderbird on a new PC desktop running Windows 11, copied all the server settings from my Mac laptop that are working correctly, yet i keep getting an error message that "Thunderbird failed to find the settings for your email account". My ISP will not provide detect support for your client, a "third party provider". What do I need to do?

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The ISP is Spectrum

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