Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

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The instruction at "0x0000000" referenced memory at "0.0000000". The memory could not be "read"

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Why do I get that message (with a little red "X' before it) when I try to open Firefox? Sometimes it comes on even when it HAS loaded firefox, in the back ground. Tried Windows malicious software removal tool (8 1/2 hours), and PC Health from Pareto. Also I have no video, on Firefox. Does work on Explorer. Any suggestions. Thanks.

Why do I get that message (with a little red "X' before it) when I try to open Firefox? Sometimes it comes on even when it HAS loaded firefox, in the back ground. Tried Windows malicious software removal tool (8 1/2 hours), and PC Health from Pareto. Also I have no video, on Firefox. Does work on Explorer. Any suggestions. Thanks.

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