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Kuaave

Firefox crashed - I re-installed and have updated, it goes fine to everywhere except my yahoo mail, that gets a 404 not found?????

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I have win xp, everything is uptodate except firefox, don't understand why it goes to all sites fast except my yahoo mail. It goes to my home page????

I have win xp, everything is uptodate except firefox, don't understand why it goes to all sites fast except my yahoo mail. It goes to my home page????

Opaite Mbohovái (7)

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Upgrade your browser to Firefox 8 and check

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I re-installed firefox 8 - still does everything perfectly except go to my mail, still get 404 not found. If I didn't have IE would not be able to get the responses. Maybe I should un-install and then re-install?

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you can try it

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DID THAT, nothing changed Firefox works perfectly except will not open my email

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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I was hopeful that would work, still nothing helped, I am totally frustrated and bewildered.

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If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.


Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: