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my start page always displays TOM TOM cant seem to get rid of it. I thought I had done everything to rid myself of it but still shows up HELP

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  • 5 Hecha
  • Mbohovái ipaháva Matt_G

lemondrop
lemondrop
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My start up pages always displays TOM TOM. Can't seem to get rid of it. Have erased cookies etc and it is still there. What am I to do? Answer simply for not too computer literate. Like what is a "plug in" something U download?

My start up pages always displays TOM TOM. Can't seem to get rid of it. Have erased cookies etc and it is still there. What am I to do? Answer simply for not too computer literate. Like what is a "plug in" something U download?

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Matt_G
Matt_G
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Hi lemondrop,

You should take a look at the Knowledge Base article How to set the home page. Your homepage might have been changed by a particular site. Sites like MSN, Yahoo, etc have been know to ask to become your homepage.

There are steps in that article to reset your homepage preferences to default. I would try that first to clear out any strangeness. If that works, you can try setting your homepage again to your personal preference.

If that doesn't work you should look at the article How to fix preferences that won't save.

Finally, your issue may be because you've been hit with some Malware.

Hopefully this helps!