Hi, You can try to do a [http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html clean uninstall] and install it again. It the problem persists you can try the [https://www.adobe.com/software/flash/about/ latest version] after a clean uninstall of any previous versions. Alternatively you can try [https://addons.mozilla.org/en-US/firefox/addon/ie-tab-plus/ IE Tab +] or [https://addons.mozilla.org/en-US/firefox/addon/ie-tab/ IE Tab] to watch problematic Flash inside Firefox. At youtube you can [https://www.youtube.com/html5 activate HTML5 viewing] if feasible, to watch videos (most videos without embedded ads) in an alternative way, after disabling Flash in Firefox '''Tools''' ('''Alt''' + '''T''') > '''Add-ons''' > '''Plugins'''. [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin Managing Flash] [http://helpx.adobe.com/flash-player/kb/report-flash-player-crash.html Report Flash Player crash]

Well, in addition to my problem; I can't even use IE and Chrome. It stops responding and forces me to quit all of my browsers. I already did a clean uninstall and installation but still it keeps on crashing or stops responding. I don't which is the problem. Is it the browser or the player?

The [http://forums.adobe.com/community/flashplayer Flash Player support] may have helpful pointers. You can also try to [http://helpx.adobe.com/flash-player/kb/report-flash-player-crash.html report the individual issues] which may lead to workarounds for specific situations. [http://helpx.adobe.com/flash-player/kb/common-problems-flash-player.html Common problems]