Ko tenda hembiapoite sa’ivéta oñemba’apokuévo hese hembiapo porãve hag̃ua. Peteĩ jehaipyre nomoĩporãiramo ne apañuái ha eporanduséramo, roguerekohína ore nepytyvõ rekoha ikatútava ndeykeko @FirefoxSupport Twitter-pe ha avei /r/firefox Reddit-pe.

Avatar for Username

Eheka Pytyvõha

Emboyke pytyvõha apovai. Ndorojeruremo’ãi ehenói térã eñe’ẽmondóvo pumbyrýpe ha emoherakuãvo marandu nemba’etéva. Emombe’u tembiapo imarãkuaáva ko “Marandu iñañáva” rupive.

Kuaave

Ko téma oñeñongatúma. Ejapo porandu pyahu eikotevẽramo pytyvõ.

Can't now login to online banking using Firefox - have to switch to IE

dpstat
dpstat
more options

Until recently, I've always been able to login to my online bank account using Firefox, however, I can no longer do that - the login page freezes and eventually times-out - so now I have to switch to IE anytime I want to login. I've contacted my bank who say that, as long as I can login with IE, the problem must lie with Firefox. Anyone know what the problem is ?

Until recently, I've always been able to login to my online bank account using Firefox, however, I can no longer do that - the login page freezes and eventually times-out - so now I have to switch to IE anytime I want to login. I've contacted my bank who say that, as long as I can login with IE, the problem must lie with Firefox. Anyone know what the problem is ?

Opaite Mbohovái (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Have you updated to Firefox 17.0.1? It may fix problems with some websites that require Firefox to identify its version number in a particular way.

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

(You also can clear Firefox's cache completely using:

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now")

(2) Remove the site's cookies (save any pending work first) using either of these. While viewing a page on the site:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?