Ko tenda hembiapoite sa’ivéta oñemba’apokuévo hese hembiapo porãve hag̃ua. Peteĩ jehaipyre nomoĩporãiramo ne apañuái ha eporanduséramo, roguerekohína ore nepytyvõ rekoha ikatútava ndeykeko @FirefoxSupport Twitter-pe ha avei /r/firefox Reddit-pe.

Avatar for Username

Eheka Pytyvõha

Emboyke pytyvõha apovai. Ndorojeruremo’ãi ehenói térã eñe’ẽmondóvo pumbyrýpe ha emoherakuãvo marandu nemba’etéva. Emombe’u tembiapo imarãkuaáva ko “Marandu iñañáva” rupive.

Kuaave

Ko téma oñeñongatúma. Ejapo porandu pyahu eikotevẽramo pytyvõ.

Firefox 20.0.1 crashes when accessing a MyHeritage web page (possibly involves Shockwave)

  • 2 Mbohovái
  • 2 oguereko ko apañuãi
  • 1 Hecha
  • Mbohovái ipaháva walterm986

walterm986
walterm986
more options

I have a problem with Firefox 20.0.1 under Windows 7 with Shockwave flash plug-in 11.7.700.169. When I access a web site "MyHeritage" with a page that displays my family tree, I repeatedly get a message "Video driver stopped working - NVIDIA driver ... has successfully recovered". If I disable Shockwave, Firefox / video driver will not crash. BTW - running Firefox in safe mode (add-ons disabled) stopped my NVIDIA driver from crashing. I had a second problem when playing videos (eg. YouTube) where Firefox crashed but updating some of my plug-ins fixed that particular problem. Any suggestions?

I have a problem with Firefox 20.0.1 under Windows 7 with Shockwave flash plug-in 11.7.700.169. When I access a web site "MyHeritage" with a page that displays my family tree, I repeatedly get a message "Video driver stopped working - NVIDIA driver ... has successfully recovered". If I disable Shockwave, Firefox / video driver will not crash. BTW - running Firefox in safe mode (add-ons disabled) stopped my NVIDIA driver from crashing. I had a second problem when playing videos (eg. YouTube) where Firefox crashed but updating some of my plug-ins fixed that particular problem. Any suggestions?

Ñemoĩporã poravopyre

hello walter, when the crash didn't happen in safe mode than it is a problem likely related to hardware acceleration. please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general.

Emoñe’ẽ ko mbohavái ejeregua reheve 👍 1

Opaite Mbohovái (2)

philipp
philipp
  • Moderator
more options

Ñemoĩporã poravopyre

hello walter, when the crash didn't happen in safe mode than it is a problem likely related to hardware acceleration. please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general.

walterm986
walterm986 Porandu apoha
more options

Thanks for that suggestion - I have tried a number of things on the offending web pages and cannot crash Firefox after dropping hardware acceleration