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Firefox is sluggish, and I am unable to access certain accounts

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Hello! In the last week or so, I have noticed that Firefox is extremely sluggish on certain websites, mostly Canva and SignWell. Additionally, I am having trouble accessing certain accounts. When I try to log in, the system is unresponsive, or I get an error message. However, when I switch to Chrome, everything works as expected. Please advise.

Thank you! Jill

Hello! In the last week or so, I have noticed that Firefox is extremely sluggish on certain websites, mostly Canva and SignWell. Additionally, I am having trouble accessing certain accounts. When I try to log in, the system is unresponsive, or I get an error message. However, when I switch to Chrome, everything works as expected. Please advise. Thank you! Jill

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