Thunderbird can't find its profile - what can I do to create a new one

After running the download to install Thunderbird, which gave no error messages, when I try to run Thunderbird it can't find its profile. What do I do next to find the pr… (read more)

After running the download to install Thunderbird, which gave no error messages, when I try to run Thunderbird it can't find its profile. What do I do next to find the profile, or create a new profile? What is the name of the profile?

Asked by gtennille 5 minutes ago

Cannot search emails and there contents.

Ive recently started using Thunderbird and its setup with my Gmail account. When i try and search from the search bar, on outlook i used to be able to search within the … (read more)

Ive recently started using Thunderbird and its setup with my Gmail account.

When i try and search from the search bar, on outlook i used to be able to search within the PDF document so if i had alot of invoices with the same product on it say 'TBA123' as the product code it would bring all the documents with that in the PDF, is this something that should work on Thunderbird?

Asked by colestott 1 hour ago

My Feedly RSS is not working in Thunderbird

Hi folks! When I connect my Feedly RSS to Thunderbird's RSS subscription, I can't receive any new messages. In addition, I can't see the old messages in the folders. I c… (read more)

Hi folks!

When I connect my Feedly RSS to Thunderbird's RSS subscription, I can't receive any new messages. In addition, I can't see the old messages in the folders. I couldn't find any way to solve this problem (for those who use Feedly).

When adding an RSS Feed, I don't get any valid URLs, I add it via Feedly "Organize Feeds ---> OPML Export ---> Download Export file" and then via Thunderbird "Feed subscripts ---> Import ---> My OPML file".

Thunderbird correctly reads all RSS feed URLs, file names, folder contents when I add this file. I save it and thinking it works and everything is fine. However, when I click "Get new Messages", no messages come through. I check the Feedly website a few minutes later to see if there are any new messages and I can see the new messages in Feedly.

In order to solve the problem and make it more understandable screenshots are below.

Thank you for your help, best!

Asked by clientlogin 2 hours ago

This application will not work on your computer.

After installing the latest Windows 22H2 HOME updates - I cannot run Thunderbird. Blue screen and message - This application will not work on your computer. What to do? M… (read more)

After installing the latest Windows 22H2 HOME updates - I cannot run Thunderbird. Blue screen and message - This application will not work on your computer. What to do? MG

Asked by Marcin Golec 3 hours ago

Issue with Sender Display in Thunderbird PEC Mailbox

Dear Support, I am experiencing an issue with my PEC mailbox configured in Thunderbird. In the sender column, an incorrect email address often appears, unrelated to the … (read more)

Dear Support,

I am experiencing an issue with my PEC mailbox configured in Thunderbird. In the sender column, an incorrect email address often appears, unrelated to the actual sender of the received email. In some cases, I see the phrase "on behalf of:" followed by an email address that has no connection to the message in question.

This issue makes it difficult to correctly identify the real sender of emails. I have already checked my account configuration and updated Thunderbird to the latest version, but the problem persists.

Could you please provide guidance on how to resolve this behavior?

I am available to provide further details or screenshots of the issue if needed.

Thank you in advance for your assistance.

Asked by Francesca Rumi 5 hours ago

Cannot acces email

Since moving to Windows 11 and reinstalling Thunderbird, I cannot access emails by this route. I have a domain hosted by Easily and can get to my emails directly through… (read more)

Since moving to Windows 11 and reinstalling Thunderbird, I cannot access emails by this route. I have a domain hosted by Easily and can get to my emails directly through their Control Panel, but using the same email, password, ports etc through TB it fails to find the account. I have rechecked all the settings with Easily and tried several times entering them manually in TB, with the same result. What else can I do?

Asked by RD10 1 day ago

Last reply by RD10 5 hours ago

How to add a copied local folder from one computer to another?

I have a folder with the sbd extension copied to a pendrive. I placed it in the location: C:\Users\............\AppData\Roaming\Thunderbird\Profiles\..........\Mail\Loca… (read more)

I have a folder with the sbd extension copied to a pendrive.

I placed it in the location: C:\Users\............\AppData\Roaming\Thunderbird\Profiles\..........\Mail\Local Folders. However, when I opened Thunderbird, it did not add itself to the local folders

Do I need to force synchronization in some way?

PF

Asked by piotrfankidejski 6 hours ago

modzilla email error on ubuntu

modzilla email error on ubuntu: The Local Directory path "/home/peter/.thunderbird/n4rpxwpa.default-esr/modzilla mail client error: Mail/pop3.wa.exemail.com-1.au" is inv… (read more)

modzilla email error on ubuntu: The Local Directory path "/home/peter/.thunderbird/n4rpxwpa.default-esr/modzilla mail client error: Mail/pop3.wa.exemail.com-1.au" is invalid. Please pick a different directory.

Asked by Sermonp 9 hours ago

The account xxxxx@verizon.net is being processed. Please wait until processing is complete to get messages

TB stopped downloading emails from the Yahoo server. I still could send emails. I moved all emails from all TB folders (Inbox, trash, etc) to Local folders, deleted the… (read more)

TB stopped downloading emails from the Yahoo server. I still could send emails. I moved all emails from all TB folders (Inbox, trash, etc) to Local folders, deleted the profile. Redid the profile. Now TB still doesn't download emails. I get the message "The account xxxx@verizon.net is being processed. Please wait until processing is complete to get messages." AND now I can't send emails either.

Asked by jsaklas 11 hours ago

Unable to send emails .

Unable to send emails from my Laptop. Drop down box says "Outgoing server (SMTP) failed. I have compared settings on PC and are the same as the laptop. Have contacted… (read more)

Unable to send emails from my Laptop. Drop down box says "Outgoing server (SMTP) failed. I have compared settings on PC and are the same as the laptop. Have contacted my server provider and that is all ok. Can send emails from Optus webmail, but not from Thunderbird. Can send emails from the PC and that has Thunderbird also.

Asked by natura1 15 hours ago

In Windows 11, how do I access the folders beneath Local Folders

In Windows 11, the Address Book is accessed via an icon on top left of the TB main page or Alt+2. In Windows 11 is there a similar key combination to view the folders be… (read more)

In Windows 11, the Address Book is accessed via an icon on top left of the TB main page or Alt+2. In Windows 11 is there a similar key combination to view the folders below Local Folders?

Asked by 4freebird 5 days ago

Last reply by 4freebird 16 hours ago

Porting Thunderbird Profile to New Mac

Hi. I am trying to import into my new Mac an old Thunderbird profile that was created in a PC, but that I use in my previous Mac. In the past, I have dragged the old prof… (read more)

Hi. I am trying to import into my new Mac an old Thunderbird profile that was created in a PC, but that I use in my previous Mac. In the past, I have dragged the old profile into the new profile folder, and then used About Profiles under Troubleshooting Information to link to that imported profile and set it as the Default. Now, I click on Create a New Profile and it won't let me link. Also, the Import tool did not work. What am I missing? Thank you!

Asked by dpauker 18 hours ago

Re-Index Hanging - "Indexing messages" is stuck

I had had issues with gloda (search) for a long while. I have tried deleting the sqlite file to force a reindex as per the guidance. I am watching Activity Monitor in TB … (read more)

I had had issues with gloda (search) for a long while. I have tried deleting the sqlite file to force a reindex as per the guidance. I am watching Activity Monitor in TB after reopening, to monitor the reindex process. But it hangs every time. it goes through sent items and seems to get stuck at one point every time. See image below, it's been sat like that for an hour or more now. Any ideas? thanks (Image uploader doesn't seem to be working on this board, so here's the screenshot: https://ibb.co/8MjfKRW)

Asked by mozilla516 23 hours ago

Last reply by mozilla516 18 hours ago

email files

Is it possible to copy Tunderbird email files to the computer's documents. Our server uses POP, so they can only be accessed on my PC and not other devices. Thanx. … (read more)

Is it possible to copy Tunderbird email files to the computer's documents. Our server uses POP, so they can only be accessed on my PC and not other devices. Thanx.

Asked by gts70 1 week ago

Last reply by gts70 1 week ago

Displaying only unread messages

Being fairly new to Thunderbird I'm still exploring the possibilities. I know I can display only unread messages in a particular folder by using the Quick Filter / Show … (read more)

Being fairly new to Thunderbird I'm still exploring the possibilities. I know I can display only unread messages in a particular folder by using the Quick Filter / Show only... option, but is it possible to set up a more direct method which requires only one click and is permanently displayed as an option?

Many thanks.

Asked by mail226 1 day ago

Last reply by mail226 20 hours ago

Need actual password not 0auth token

Is there any way to retrieve my actual password I typedin for an email account instead of the google "token". If not, this password may be lost forever as google will not… (read more)

Is there any way to retrieve my actual password I typedin for an email account instead of the google "token". If not, this password may be lost forever as google will not provide reset options.

A simple yes/no will suffice, don't need an explanation, I understand that thunderbird is just using what google requires of it, but it would still be good to be able to view actual password

thanks

Asked by andrew.peisker 22 hours ago

Last reply by andrew.peisker 21 hours ago

moving profile folders to dropbox

I would link to move my profile directory to a new location --- it seems that the best place for it would be a folder in my dropbox directory --- is this possible… (read more)

I would link to move my profile directory to a new location --- it seems that the best place for it would be a folder in my dropbox directory --- is this possible --- the best solution would be able to install thunderbird in dropbox so that any one of my computers can run thunderbird

Asked by fpefpe 22 hours ago

Download Message

I am using a Mac with Big Sur (macOS Monterey Version 12.7.6), and my email is POP, using Thunderbird Version 128.4.2esr. My incoming messages are sorted in reverse order… (read more)

I am using a Mac with Big Sur (macOS Monterey Version 12.7.6), and my email is POP, using Thunderbird Version 128.4.2esr. My incoming messages are sorted in reverse order so that the latest message is listed first. I retrieve the message headers first then I either delete the message or download the contents of the message. The problem is that when I click on the download instructions Thunderbird does download the message OK, '''BUT it highlights the message just downloaded and it jumps to the next message. '''This is very annoying because in order to read the contents of the message I have to go back one message and purposely select the message just downloaded. It did not do this previously. Please correct or tell me the corrective action I should take.

Asked by attride 2 weeks ago

Last reply by attride 23 hours ago

Search is broken. Is there another version of TB I can try?

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR… (read more)

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR versions I can downgrade/move to, where the search is fully functional?

Asked by mozilla516 2 months ago

Last reply by mozilla516 23 hours ago

failure to download from my email

I just downloaded Thunderbird on my new Mac, asked it to synch with my email and it's done it very imperfectly, missing lots of folders and sub-folders, showing deleted a… (read more)

I just downloaded Thunderbird on my new Mac, asked it to synch with my email and it's done it very imperfectly, missing lots of folders and sub-folders, showing deleted and archived folders (in italics) and so on. It did this on a previous desktop too, where I uninstalled Thunderbird and reinstalled it to try - but failed - to solve the issue. What did I, or it, do wrong and how do I correct it? Thanks / Maurice

Asked by mherson 1 day ago