Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cookies on my website - from Japan & China

  • No replies
  • 0 have this problem
more options

Recently on line viewing panda webcams (thinking I was at zoo in California). Unfortunately, China and Japan both picked up during this viewing. I am no longer able to simply delete cookies - due to constant updates. I have attempted to delete them - following asst., information that is available. I am 82 years old - and not that savy with a lot of the computer instructions on line.

ANY suggestions and/or help - appreciated more than you know.

Recently on line viewing panda webcams (thinking I was at zoo in California). Unfortunately, China and Japan both picked up during this viewing. I am no longer able to simply delete cookies - due to constant updates. I have attempted to delete them - following asst., information that is available. I am 82 years old - and not that savy with a lot of the computer instructions on line. ANY suggestions and/or help - appreciated more than you know.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.