This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

recovery keys

  • No replies
  • 0 have this problem
more options

I have two recovery keys, how can i check which is the one set for my preferred installation of Firefox. One was for my en-CA install, the other for an en-US install made a week later due to an update glitch. I had to use my en-CA recovery key to recover my settings to the en-US install, which also made a new recovery key. I want to get rid of the spurious en-US install.

Now i don't know if that new recovery key replaced my en-CA install's key.

I have two recovery keys, how can i check which is the one set for my preferred installation of Firefox. One was for my en-CA install, the other for an en-US install made a week later due to an update glitch. I had to use my en-CA recovery key to recover my settings to the en-US install, which also made a new recovery key. I want to get rid of the spurious en-US install. Now i don't know if that new recovery key replaced my en-CA install's key.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.