I am trying to troubleshoot a problem with high CPU usage by Firefox when using Mozilla VPN - VPN ON..
Problem occurs when starting in Safe Mode, and still occurs after p… (read more)
I am trying to troubleshoot a problem with high CPU usage by Firefox when using Mozilla VPN - VPN ON..
Problem occurs when starting in Safe Mode, and still occurs after performing Refresh.
Problem can also occur just by changing to a new tab.
Problem does not occur if Mozilla VPN is turned OFF.
Problem does not occur with Microsoft Edge.
Mozilla VPN Support said it is a Firefox issue, and recommended contacting Firefox if safe start or refresh did not help.
Below is a link to a startup session.
https://share.firefox.dev/3DEft5k
Hoping that someone can help me solve this issue. Thanks!
Device name GGDesktop
Processor 13th Gen Intel(R) Core(TM) i5-13400 2.50 GHz
Installed RAM 32.0 GB (31.7 GB usable)
Device ID 71FFA399-5A1A-448B-892C-99CEE4F5A88A
Product ID 00330-80000-00000-AA007
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Edition Windows 11 Pro
Version 24H2
Installed on 12/14/2024
OS build 26100.2605
Experience Windows Feature Experience Pack 1000.26100.36.0