Firefox Community Forum

Time after time instructions point to an option that isn't available. Examples: Manage Digital Content. (Not there).

Next example: Open Firefox on android and go to Sync and Save. (Not there). Frustrating.

i recently made a firefox account synced the data cuz i was getting a new pc. Then when i went to login with the same account none of my bookmarks, passwords or anything was there. It just gave me a fresh account.

Hello, I forgot the password of my firefox account. After I changed the password and entered the account, all my account information is lost. Please help me to get my account information back.

Hi,

unfortunatly i didn´t notice the warning when resetting my password. Could you please restore my Account from 1 day ago or so? I need my Passwords, but now they are all gone. And trying to find out my old Password for the Account would be easier then having to deal with reseting all other passwords.

Thanks in advance, Friedrich Staigle

I started using Chrome/Brave in order to be able to use profiles because I did not find that feature in Firefox. I really try to get away from google, so I searched extensively and found out: profiles do indeed exist as a feature in Firefox. My question now is: why are there no buttons or easily accessible settings (for example in connection with sync-settings) for using profiles and why does one need to type in strange things in the address bar to access the feature and even to start another instance of firefox with another profile?

My use case is this: I have a private profile, one for my job and one for union stuff which I don't want to mix into my job profile. Yet, on my home computer I'd like to have all three profiles running simultaneously. Sometimes one or more profiled windows have been closed down and I need to open a new window with a specific profile. I understand that I need to open a tab, type "about:profiles" and then scroll through a page with large amounts of techy information on all profiles and press the last one of four buttons under that profile.

I'm quite tech-savvy and typing "about:profiles" is doable for me, but it seems absurd, given that the feature is not sci-fi and is well visually accessible in other browsers (Chrome and Brave: rightclick on profilesymbol and choose from simple list).

I tried to reconnect to my firefox, and when I done it I needed to reset my password. After that all my data in the account as been lost - no passwords, and extantions is saved... Please help

I accidentally reset password for my Mozilla account and now I lost my saved passwords, I have the backup key and old Firefox data, How can i get my lost passwords?

Thank you

Hi,

I just purchased a new laptop. I signed in under my firefox accounty using my email and none of my history transfered over. I can see it on my phone extensions of firefox. But its not on my laptop.

I just switched to a new computer and I believe I changed my Firefox Sync password without realizing it deletes my entire profile (I only noticed the warning after going to change it a second time!) - which I would really like to get back. On my iPad, which I moved from, my old bookmarks still show up in their entirety when I hit "bookmarks" - and everything else seems to be there. Firefox on the iPad is asking me to sign in but I don't want to do that, in case it erases everything there. Is there any way to retrieve my profile either from the iPad, on which it still seems to exist in some form, or by another method? Thank you.

My Win 11 computer blue screened on me. So, I reinstalled the OS, with saving my data option. Now, after reinstalling Firefox, I can not get all my bookmarks. I have Firefox, with my bookmarks, installed on another computer. How do I sync to grab those bookmarks?

Herb Warren