Firefox Community Forum

I have version 130.0.1. I keep getting popups prompting me to update. I'm skeptical at popups so I go to check what is the latest version at Mozilla.com. They don't display that; they only want to automate an update. I won't do that. I want to see what is being updated and to what version before I download and execute some unknown automated process. Mozilla should know better than try to cloak an update on us. We are the ones that use Mozilla because of all the "automated" trouble and hijacks out there.

About two or three times a month the PC randomly freezes completely if a video is running in the actual Firefox browser (regardless of the site, regardless of whether it is in the active tab or in the background). First the image freezes, after about 10 seconds the sound freezes. Only a hard reset helps. The problem is observed both in actual Windows 11 and in Manjaro Linux. In games, rendering, stress tests and other PC works stably, does not freeze. How to solve this problem?

I frequently use the following site: https://qglobal.pearsonassessments.com/qg/ with my Firefox browser. Last night it would not complete the login process. I tried several different accounts, typed in the information rather than using the auto-fill and also cleared the cache. Multiple attempts. No luck. Then I tried using the browser, Edge, and it completed the login. There was a new update to Firefox in the last couple days. Could that be the problem? I contacted the tech support at the Pearson Assessments and they tried it from their computer, on Firefox, and it worked. But their Firefox was not the most updated version.

Thank you.

Since a few weeks ago, I have had problems with Firefox "hanging" when trying to access Google sites; this includes typing something into the search window on the address bar. Sometimes, changing the URL from "google.com" to "google.co.uk" or vice versa causes the site to load, but not always, and with Google maps, sometimes the site partially loads - e.g. satellite view and some icons missing. I have never seen this on Firefox with non-Google sites, nor on Chrome/Edge with Google sites. I have tried the other suggestions here, such as disabling anti-virus, clearing proxy (not that I use one anyway) etc, and clearing the DNS and HTTP caches, to no avail. I have no relevant extensions. What is particularly strange is that when a URL is not loading, if I open Chrome and type in that same URL, it will load immediately there and also immediately in Firefox (sometimes needing a refresh). I have seen other reports online of similar issues in recent weeks from other users, which makes me feel that it may be related to a recent Firefox update.

Hi,

Firefox keeps crashing directly at start within seconds. I deleted Firefox and then reinstalled it again with no difference. I took away all my extensions, plugins and so forth. Firefox is updated to the latest version. Reloaded pages and I have minimal programs running in the background. I did malware and virus scans. I still cannot seem to find what the culprit is.

Thanks in advance Louie J

The Firefox Icon has somehow been replaced by a white rectangle containing a smaller blue rectangle inside of it. See screenshots showing the shortcut on my desktop as well as in the task bar. What happened and how do I fix this? I have spent hours multiple days trying to find answers on the web and on my machine. Please help. Thank you.

Recently, when I load a web page in Firefox, it frequently doesn't load the hyperlinks. They just appear as plain text, and I can't click on them.

This doesn't happen in Chrome or Edge.

I'm using Firefox 115.15.0 ESR on one computer, and whatever the latest regular (non-ESR) version is on another. Both are Windows computers. It seems to happen more often if I start scrolling on the web page before it's fully loaded (but this wasn't a problem until a couple months ago).

If I reload the page, the hyperlinks usually work, but sometimes I have to reload twice.

This is the first thing that's ever made me think of switching to another browser since I started using Firefox years ago.

Any idea what's causing this and how I can fix it?