cannot create a filter when SENDER has not email address

see attached. When I right-click on the sender's name, nothing happens . . . . [also, when I "browsed to get the file to attach, your system ignores all .BMPs. Very fr… (read more)

see attached. When I right-click on the sender's name, nothing happens . . . .

[also, when I "browsed to get the file to attach, your system ignores all .BMPs. Very frustrating. And, why not allow us to drag an image?]

Asked by gromit1 1 day ago

Last reply by gromit1 4 hours ago

Too many problems with Thunderbird. Seems like a great many people have trouble sending emails. I have stopped using it.

This all started when I cancelled Xfinity and went to Frontier Internet. I had previously used Thunderbird for 8 years through Xfinity with no problems. I have contact… (read more)

This all started when I cancelled Xfinity and went to Frontier Internet. I had previously used Thunderbird for 8 years through Xfinity with no problems. I have contacted Xfinity and Frontier and both have told me it is a problem with a Thunderbird setting.

Sending of the message failed. An error occured while sending mail: Outgoing mail server (smtp) error. The server responded: resomta-c2p-555920.sys.comcast.net resonta-c2p-555920 sys.comcast.net. Excessive failed authentication. ESMTP server temporarily not available.

Asked by gfbartlett806 5 days ago

Last reply by gfbartlett806 9 hours ago

vidange de la corbeille

Je ne puis plus éliminer les messages dans la corbeille malgré avoir suivi les instructions pour le faire. Je ne sais pas non plus désinstaller Thunderbird ! Je voul… (read more)

Je ne puis plus éliminer les messages dans la corbeille malgré avoir suivi les instructions pour le faire. Je ne sais pas non plus désinstaller Thunderbird ! Je voulais faire une réinstallation mais cela semble impossible et vraiment je ne comprends pas pourquoi  ? J'ai fait un transfert sur un autre pc en suivant les données sur ce sujet et cela fonctionne. Pourrais-je faire la même chose en sens inverse ? Merci pour votre réponse

Asked by Daniel Gicart 3 days ago

Last reply by Daniel Gicart 5 hours ago

  • Solved

Unable to reset Tbird password since resetting password in Juno popmail

Some security bobble forced me to change my password in Juno. I can now access my email on line in webmail, but cannot send or download messages. See screenshots. THA… (read more)

Some security bobble forced me to change my password in Juno.

I can now access my email on line in webmail, but cannot send or download messages.

See screenshots. THANK YOU for your work.

I value Tbird because I can work offline and access my files off line.

Asked by Kathy Van Dame 2 days ago

Answered by Toad-Hall 6 hours ago

Received emails automatically go to Deleted folder when I turn on "Synchronise all messages locally regardless of age"

Hello Community, I am experiencing issues where all emails received automatically go to the Deleted folder in Thunderbird, I tried to uninstall the application but the … (read more)

Hello Community,

I am experiencing issues where all emails received automatically go to the Deleted folder in Thunderbird, I tried to uninstall the application but the problem persisted. I kindly request for your help.

It only happens when I turn on "Synchronise all messages locally regardless of age"

Regards.

Asked by Daniel Ddungu 1 day ago

Last reply by Toad-Hall 5 hours ago

Thunderbird email reply displays are unreadable body text

Some emails I receive, when I reply to them, don't correctly display the email (body text) correctly. It looks like Thunderbird is choosing the wrong font colour for the … (read more)

Some emails I receive, when I reply to them, don't correctly display the email (body text) correctly. It looks like Thunderbird is choosing the wrong font colour for the reply email text and I'm after any info on why this happens and how to fix it.

Attached are two screen shots. "original.jpg" shows the original email and "reply.jpg" is my reply email. It doesn't always happen and it *may* be emails sent out by Zendesk.

I'm on latest TBird 128.6.0esr but it's been happening for the last few releases.

Asked by webby2019 1 day ago

Last reply by Toad-Hall 6 hours ago

Change the default calendar in Thunderbird for creating events

Is it possible to change the default calendar in Thunderbird so that my google calendar is automatically used when creating a new event rather than "Home"? It would be us… (read more)

Is it possible to change the default calendar in Thunderbird so that my google calendar is automatically used when creating a new event rather than "Home"? It would be useful when creating events not to have to remember to change the Calendar from Home to another from the drop down menu. Grateful for any help.

Asked by kg15 1 week ago

Last reply by kg15 6 hours ago

Thunderbird not loading properly

Thunderbird freezes on loading. It seems to be working (window notifications show incoming mails). The top bar has one item which says "loading" but never does! I am runn… (read more)

Thunderbird freezes on loading. It seems to be working (window notifications show incoming mails). The top bar has one item which says "loading" but never does! I am running WIN 11 pro with AVG. I have tried the following: - open TH in program safe mode - Open TH with laptop in safe mode - uninstall and reinstall - Open with antivirus turned off - Deleted all .msf files in current profile (judging by time and date) which seems to have been called xxxxxxxxx.repair . On restart TH did not reinstate the .msf files and the blank frozen screen was still there. - there were about 4 other profiles in the directory although in reality there should only be one. These profiles have various names: defaultnew, default (2 off), default-release and repair. - All profiles except the one with ".repair" were copied to another location before restarting. Any help would be appreciated.

Asked by simon.l 6 hours ago

Archiving to Local Folder not working

Hello. I want to archive my older e-mails to a Local Folder that I created. I set up Archiving to archive to an "Archive" subfolder on Local Folders. But when I select e-… (read more)

Hello. I want to archive my older e-mails to a Local Folder that I created. I set up Archiving to archive to an "Archive" subfolder on Local Folders. But when I select e-mails and try to archive them by right-clicking and choosing "Archive," they don't appear in the folder I created. A subfolder is created with the year of the e-mails as its name, but there's nothing in it. If I look at its Properties, it shows 0 messages. I also tried selecting e-mails and copying them to the local folder, but that doesn't work either. I get the same result. I also tried repairing the folders and closing and re-opening TBird, but no help.

My Thunderbird version is 68.12.1 64 bit, running on Windows 7 x64. Any help would be appreciated. I can provide any info that might be needed.

TIA Les

Asked by Lester Arbusto 6 hours ago

AN UNKNOWN CHARGE HAS BEEN MADE ON MY PRIVATE ACCOUNT

i HAVE JUST RECEIVED A STATEMENT AND THERE IS A CHARGE OF £8.80 I DID NOT AUTHORISE ANY AMOUNT TO BE TAKEN NOR DID I GIVE MY PRIVATE ACCOUNT DETAILS. THUNDERBIRD Email, … (read more)

i HAVE JUST RECEIVED A STATEMENT AND THERE IS A CHARGE OF £8.80 I DID NOT AUTHORISE ANY AMOUNT TO BE TAKEN NOR DID I GIVE MY PRIVATE ACCOUNT DETAILS.

THUNDERBIRD Email, www.Thunderbird is what it is headed.

PLEASE CAN YOU HELP MRS S GOLD

Asked by email225 6 hours ago

Last reply by frisée 6 hours ago

My Thunderbird is suddenly crashing every 5 seconds on my Mac. I tried restarting.

I'm running Sequoia 15.1.1 on an M1 Mac Mini. Never had problems before. TB 128.6 0 esr. As soon as it opens it crashes. I have a lot of unopened files in a pop mailbox… (read more)

I'm running Sequoia 15.1.1 on an M1 Mac Mini. Never had problems before. TB 128.6 0 esr.

As soon as it opens it crashes.

I have a lot of unopened files in a pop mailbox, going to try and remove them.

It seems to still work on my iPhone. Any ideas?

I M get this working. I'm in a panic. Please help.

Asked by eperless 1 day ago

Last reply by Mapenzi 6 hours ago

Thunderbird setup issues

I am about to lose access to Outlook. My current settings show imap.mail.yahoo.com and smtp.mail.yahoo.com and it is working. This is an sbcglobal.net account. When I l… (read more)

I am about to lose access to Outlook. My current settings show imap.mail.yahoo.com and smtp.mail.yahoo.com and it is working. This is an sbcglobal.net account. When I look at what ATT says it should be due to changes they made it reflects imap.mail.att.net and smtp.mail.att.net. The ports are the same between both choices. It says on both of these when entered that it can't access and the user name or password is incorrect which is not the case. Any help out there???

Asked by lwfox 6 hours ago

Reset information login Thunderbird sends to access my emails on Outlook.

How do I reset the information Thunderbird sends to my email provider (Names.co.uk)? This information has changed as I had to change my password on Outlook (i.e. Microsof… (read more)

How do I reset the information Thunderbird sends to my email provider (Names.co.uk)? This information has changed as I had to change my password on Outlook (i.e. Microsoft). I used Thunderbird to access this email for many years. So there is an existing account with <outlook.office365.com>. I would like to reclaim access to this account.

Asked by dezeeuw.gerard 1 day ago

Last reply by dezeeuw.gerard 6 hours ago

Where are my imported mail messages?

I just installed Thunderbird, linked it to my primary email account (ok!) and then tried to import one year's worth of email messages exported from my Apple Mail client … (read more)

I just installed Thunderbird, linked it to my primary email account (ok!) and then tried to import one year's worth of email messages exported from my Apple Mail client as .mbox folders with an underlying folder structure (1 per month). Thunderbird went away for about 2 hours "downloading" and importing ( ... looking good!), but at the end my "Local Folder: Apple Mail Import" still shows no messages. Where are they and how can I access them in the Thunderbolt client?

Asked by kjahn1 16 hours ago

Last reply by Mapenzi 6 hours ago

Thunderboird won't load. Lots of archived (and current) e-mails inaccessible

Hi, Been a Thunderbird user for many years - decades. Suddenly, this morning it won't load or open. Tried repeatedly, always same error message. Running Mac Sequoia 15… (read more)

Hi, Been a Thunderbird user for many years - decades. Suddenly, this morning it won't load or open. Tried repeatedly, always same error message. Running Mac Sequoia 15..1.1 Get a crash report, then attempt to reopen but always same result. Screengrab of how it looks attached, this is just before it crashes. All current e-mails inaccessible, and most of the archive stretching back a long time.I've been able to set up MacMail on the active accounts so I can now receive and send, I have managed to import some old archive but everything for some years, particularly recent archived is inaccessible. There have been a couple of instances over the past week where loading was slow, opened to a blank window but a quick restart always worked. Not this morning. How can I continue? Or at least open to access archives. For some reason tre archive folder structure changed some years back and I can't access those more recent folders.

Please advise.......

Neil Goodwin

Asked by ngonline-uk 10 hours ago

Last reply by Mapenzi 7 hours ago