This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird Hangs When Logging In to ATT/Yahoo Server.

  • Babu amsoshi
  • 0 sa na da wannan matsala
BillRK
BillRK
more options

Thunderbird on my wife's windows 10 pc opens but hangs trying to communicate with ATT/Yahoo server. When none of the obvious troubleshooting steps helped, I thought the Profile might be corrupted. I recovered only the 2 day-old Profile folder from my Retrospect backup set, renamed the current Profile folder, and pasted the older Profile in its place. Thunderbird then started, logged into the server, and downloaded emails. However, nothing about Firefox looked familiar - no the local options/folders, etc. were there. How do I get the original Thunderbird look and feel back for her (very important)?

Thunderbird on my wife's windows 10 pc opens but hangs trying to communicate with ATT/Yahoo server. When none of the obvious troubleshooting steps helped, I thought the Profile might be corrupted. I recovered only the 2 day-old Profile folder from my Retrospect backup set, renamed the current Profile folder, and pasted the older Profile in its place. Thunderbird then started, logged into the server, and downloaded emails. However, nothing about Firefox looked familiar - no the local options/folders, etc. were there. How do I get the original Thunderbird look and feel back for her (very important)?

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.