Thunderbird Community Forum

My pop account has been accidentally deleted, and I would like to restore my emails associated with my professional address . Could you please help me recover them?

Hi In the last month or so, this has started happening.

I will open a message in my inbox. Maybe I have done a search for messages from a particular person. I open the message. When I close it, the in boxes for both of my email account suddenly say NO MESSAGE FOUND.

If I close and re-open the program, all my messages are there. But when I get the NO MESSAGE FOUND in the sapec where my emails shou;ld be - the same message appears for every folder I open.

Whats this all about?

Recently logging on to my email is very frustrating. Message comes up "Thunderbird not responding"

It can take up to 20 minutes to open and read my emails.   Can you explain why this has become a problem.  My son uses this programme and he is having the same problems trying to open and read his emails.   I have just renewed my annual subscription, and I would be grateful if you could help with this problem. Many thanks.

Jean.

When viewers submit a form on our website, the incoming email usually appears as subject 'quote request' with their name as the 'correspondent'. But since 2 days ago every 'quote request' is showing the same name as 'correspondent', the name of another customer we have been emailing back and forth with. He was originally a 'quote request' from about 4 or 5 months ago. It has changed to this name on every quote request email we have on the system, even going back 12 months! I know this is not a TB problem because it has only happened on our laptop, all the quote requests are still showing correct names on TB on our PC. So, it would appear that we have inadvertently clicked on something. Any ideas what we could have done wrong and, more importantly, how we can undo it? thanks Chris

I use SMTP settings

Description: smtp.office365.com Server Name: smtp.office365.com Port: 587 User Name: mypersonalaccout@hotmail.com Authentication method: OAuth2 Connection Security: STARTTLS

but TB is incapable of sending email. Either I got dialog https://software9119.technology/__other/tb/dialog.png or error https://software9119.technology/__other/tb/timed-out.png.

I tried cleaning cache and made some re+/search with no avail. There seems to exist some Authenticated SMTP but this is only available on Exchange 365 while this is my personal Outlook.com account.

Same question had Bill Swartout at 1/9/24, 2:30 PM with no answer, https://support.mozilla.org/en-US/questions/1423404#answer-1629472.

Hello from Croatia! When using the "Quick Filter Bar" search, the older version of Thunderbird before the big update had a progress spinner which indicated the search is still in progress when, and that spinner is missing now. With a lot of emails in folders, it would help a lot to have this spinner back. Screenshot with previous location of spinner attached. Thanks for reading! Danijel

I am running thunderbird over an ssh -Y connection on my local LAN. The application runs with no visible (to me) problems, other than those reported in the console window. So, when it starts, it gives some GFX1/glxtest messages which I assume come from the fact that it runs remotely and some numbers reported to glxtest do not make sense (thunderbird runs on a dual GPU laptop, with the nvidia card enabled in performance mode). Then it says it cannot deduce the GPU vendor but I still get normal (if not a bit slow) GUI output.

Then I get console errors mostly from the calendar, which have to do with my google account, but the most worrying one is this one: "Assert failed: Calendar manager initialised calendars before loadCalendarComponent ran on the first 3pane window. This should not happen.\n "

Are they important and can I do something about it? (Screenshot attached)

Thanks for your time!

Nestor

hi

can't associate files with thunderbird even thougfh the association is set correctly. error just says i should make an association etc its updated and addons turned of anyone got any ideas, thanks

Since the big upgrade in July(?), two things happen:

1. When I open Thunderbird, it shows "No messages found" before it loads my folders. 2. More frustratingly, after I send a message, an hourglass sign appears and Thunderbird hangs for about 30 seconds, during which I can't do anything.

Neither of these had been an issue before the upgrade. I keep checking for new updates in the hope that these will be fixed, but so far the problems have persisted. I am using POP and have the most up to date version of Thunderbird. Tried to run it in Troubleshoot mode - the problems are still there. Please help resolve this.

I have 2 email accounts on Thunderbird, both with the same ISP. I can get messages delivered to the inbox of my main account but Thunderbird no longer searches the server for messages on the secondary account. Both accounts are set up in Thunderbird with identical settings.

I have been online and read the support suggestions on how to resolve this but it hasn't worked. Support suggested it may be that the password has changed and advised me to remove the password from settings and next time I open Thunderbird I will be asked for my password. This did not happen. I removed the password from the account which is not downloading to my inbox and when I reopened Thunderbird I was not asked for the new password. However I can send emails from this secondary account.

I have checked webmail and there are definitely messages waiting there to download.

My main Thunderbird email (the one that is downloading messages to my inbox) is aparbury@comcen.com.au not the one showing on this log in.

I've been using Thunderbird for years on macOS with no problems. All of a sudden, as of yesterday, I can't create new folders and subfolders. I also can't rename folders. The software is up to date (128.2.3esr (64-bit)). The laptop is running macOS Sonoma v 14.6.1. I've tried restarting Thunderbird, restarting the laptop, and Googling for an answer, of course. I've also tried opening Troubleshoot Mode, that didn't make a difference. I probably have several hundred folders - it's a work account and each client has to have their own subfolder. I can't seem to find anything that says there is a limit to the number of folders, and in any event that wouldn't explain the inability to rename folders. Thunderbird is working fine otherwise.

None of the topics in the drop down I was given are relevant to my question, which is about the Calendar in Thunderbird 115.12.2, on Windows 10.

When I edit an event or create a new one in the Calendar, the height of the Description window is ridiculously small, as shown in the attached screen capture. It only displays a couple of lines of text whereas my descriptions are usually far longer than that. So I always have to resize the window and TB doesn't "remember" my preferred window height, so I have to resize it every single time I create or edit an event.

Is there any workaround for this, to set the default height of the Edit Event window to a larger height than Thunderbird's default?

Dave

Just today after installing latest Microsoft Windows 10 64-bit and upgrading Thunderbird to 128.2, when I launch Thunderbird, after 30 to 60 seconds, the app goes "busy" with the hourglass pointer, and I have to kill and restart. Each time it still freezes after one mouse click. It has been working on this computer for months without problems until now. The only thing that changed was an update to the latest Microsoft preview WIndows 10 64bit from "Windows Update" a couple days ago.

Is this my system only, or are others having this freeze problem? I have to kill Thunderbird after waiting several minutes with it still frozen.

I don't want to change to another email program.

Yesterday, my work email showed all the folders associated with my email: Inbox, Sent, Drafts, etc. Today, all that shows is Inbox and Deleted Items. How can I regain access to those missing folders?

When I open Thunderbird (Mozilla), my files are not current. In other words, the most recent emails, probably since the last time I used Thunderbird, in my file folders are missing. I have tried changing the server settings but I think they are correct. Please be patient with me, I am unfamiliar with all the terminology, etc. Also, when I first enter Thunderbird, it does not recognize my password. A window opens with the message "Login to server imap.postoffice.net with username john.fn@usa.net failed." That message also appears when I click on Get Messages. Thanks for any help.

I have been signed out of email since 25/09/24. The old password was not accepted. I seem to be able to change the password but that is not accepted iether. This is on an Acer PC. I am able to sign in to emails with the new password on my android phone which has Gmail, but also unable to sign in on my ipad.

Thunderbird 128.2.3esr on my Windows 11 desktop is not downloading new email and unable to 'copying message to sent folder'. I first noticed this the morning of 9/30/24, unaware of any settings or updates that occurred over the weekend that would effect this. I am able to send emails.

400. That’s an error.

The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

I keep getting this pop up message when I click on my inbox folder. I have two other email accounts, and they are working. I have compared the settings for the account that is not working, with the accounts that are working, and they are the same. The account that is not working is my main concern. Sure would like to get it working again. Any suggestions? Thank you if you can help!