Firefox Community Forum

On 10/5/2024 I suddenly had no access to my saved passwords for websites, all my bookmarks were gone and no autofill works anymore. I have searched and searched for anything relating to these missing saves in password manager, I've used EaseUS, I've tried system restore. It's like my my saves were completely wiped! When I did a system restore, Firefox uninstalled itself completely when it shouldn't have. Now it's like I never had Firefox on this pc and there's no history or anything dated before today 10/6/2024. I've tried import from other browsers and there's nothing there. I'm a bit upset here, is my history, saved passwords, bookmarks and, autofill just gone and irretrievable?

My speeddial Amazon dial keeps sending me to Amazon.ca instead of Amazon.com. I have deleted the dial and entered https://www.amazon.com/ as the url but I get sent instead to Amazon.ca (Amazon Canada) I've tried setting the url using the "use open tab" but that doesn't work. I've restarted Firefox and created a new dial for Amazon but that didn't work. Help/about firefox tells me I'm using the latest version (131.0). My other speeddial dials are working correctly. I'm on Windows 10

I followed the instructions to backup my profile. I rebuilt my system. Now I'm trying to restore. I did the install and tried to bring back the backup profile, it didn't work or even see it. So I deleted the other profile and left the backup one that I put in the same location as instructed. Not only didn't it work, it wouldn't even open. I ran the uninstall and tried to reinstall, as the website said. Now it says it installed but hasn't. It no longer shows up in the programs under control panel and says: "Your Firefox profile cannot be loaded. It may be missing or inaccessible." So now I don't have Firefox at all.

I haven't been able to watch anything via a streaming service on Firefox for at least a month. This includes Netflix, Amazon, and a couple others, though YouTube continues to work just fine. It also doesn't work in Private Browsing, so I don't think it's the fault of my extensions.

• In Netflix, I get the error code F7351
• On Amazon, the error is 7131
• On other sites, error codes sometimes appear and sometimes don't; usually, the video just won't load or loads in perpetuity

My internet connection is fine at home and fwiw, there doesn't seem to be a difference at my friends' house.

I keep getting the following error only when using Firefox as a browser. I have cleared the cache, rebooted, even uninstalled and reinstalled Firefox, also refreshed Firefox . All to no avail, the error continues

Looking in custom option for tool bar menu and they are not there. Normally they would be in the selections of icons to place in the top menu bar. But none of these extension icons are there, and thus far, I have not found them in the extension preferences either. These Icons are necessary to use these extensions. I have no clue what to do. Please Help. Thank you in advance.

Hi! I would like to turn off the Reviewer Checker drawer that appears when I visit Amazon because it keep crashing my browser. Unfortuntely, using the settings at the bottom of the Review Checker also crash my browser so I can't untoggle the "automatically show review checker" setting. I searched for review checker in the main browser settings but it didn't pop up.

Amazon is completely unusable and I'm too lazy to log into Amazon on Microsoft Edge instead. Please help!

Hello, i found interesting difference between windows and linux versions. In Firefox version for Windows os I can make folder in folder at bookmarks, but in Firefox at Linux OS I can't do it. I think it's very helpful. If you can fix it. It would be great.

Hello,

In the last 1-2 weeks I experience severe freezing/jank when having multiple tabs open and switching between them. Previously, I didn't have any problem even with 30+ tabs.

After running the profiler with "Firefox" settings applied, I found that the "Parent Process" reports a "Jank" event for the duration of the freeze. See screenshoots attached.

After further testing, this seems to happen when scrolling the Tabs bar at the top. If I scroll the tabs using the new "List all tabs" button or if I use tab switching window, it doesn't happen.

A couple of weeks ago my Firefox desktop suddenly stopped loading images correctly. This is especially true for image-heavy websites like Tumblr. Images will either not load or only partially load. It takes several refreshes to get even 75% of images to load properly (including Shift+Ctrl+R). My Internet connection and speed are normal. Weirdly, other browsers loaded images fine at first, but now they're laggy, too? They still work better in comparison, though. And the Internet on my iPhone and iPad are perfectly fine.

I've tried all of these multiple times: Restarting my PC, Internet, and router. Disabling certain extensions (especially those for Tumblr and ad blockers). Restarting in Troubleshoot Mode without extensions. Reducing number of tabs.

I tried the different Profile trick I found Googling this issue to death, and it works, but I want to fix my default profile's issues if I can. Oh, and YouTube is insufferable to watch and crashes the browser, but I suspect that might have to do more with what YouTube's trying to do with ad blockers. Especially since Chrome isn't much better on that count (aside from the crashing).

Edit: This issue started occurring around the time I downloaded the last Firefox update before the latest one. I thought installing the latest one might solve the problem, but it didn't. This might just be a coincidence.

Everything was normal before the update. When I did the update, the menus changed, the bookmarks disappeared, the new tab key disappeared, how do I get it back to its original state?