Thunderbird Community Forum

Hi,

since I installed Ubuntu 24.04 Thunderbird (V. 128.1.0 as snap app) changes the path of the local directory each time I restart Thunderbird. My original path to the local directory points to a mounted drive e.g. /media/username/disk... Thunderbird changes it to /run/usr/1000/doc/.... How can I avoid this? The same thing happens also to the path of the signature file.

Thank you for your help! Ubuntu

Hello,

I have had this issue since at least 2022 starting with version 102.4.1. I am currently running 128.1.0esr on OS 14.6.1.

I figured I would post again, as it has been a few years and the previous posts are now archived, to see if any new solution options are known.

In short, Thunderbird runs perfectly fine in troubleshoot mode. When launched normally, it locks up as soon as it checks for new messages, I get the spinning beach ball, and I have to force quit to close it. Letting it sit for an extended time has no impact. Screenshot of status when it locks is attached.

If I start in Troubleshoot Mode it works normally. No problems at all. I don't appear to have any add-ons or extensions running, so I don't understand why this is fixing things. I've just been running it in troubleshoot mode for years now, which is fine, but annoying.

The only themes, extensions, or add-ons present are "light," "dark," and "system theme -auto." Nothing else.

I had read a previous post about disabling access to Contacts in System Preferences, I tried that, no luck. I also deleted all add-ons and extensions files, and folders. Folders were empty, no change.

Any other theories?

Hiya,

I just started setting up Thunderbird and I have come across a bug. At least, I think it's a bug.

The situation: I'm viewing favorite folders and unified folders. What I want, is to show some unified folders in my favorite folders. That is, my unified inbox, drafts, and sents. So, I right click on them, I select "✅ Favorite folder" and they appear among my favorite folders. All good, right? However... When I restart Thunderbird, the unified inboxes have disappeared from my favorite folders. And when I right click them, it still says they are marked as "✅ Favorite folder" And the way to make them reappear is by deselecting and reselecting them as favorite folders. See the picture.

So, what is happening? Is this a bug? My guess is that it is. Could anyone help me to circumvent this?

I have used Thunderbird for quite a while so finally sent a donation. Withing a few months, my emails won't send. Sometimes they won't receive either. I went to Comcast and asked for help and they gave me a new password for one email address and it worked for a few days now NOTHING. I'm so frustrated! I don't believe it has anything to do with Thunderbird but since Comcast is no help, I'm desperate. I have 4 email addresses and each is important to have access to. Please help me. Linda Collison van der Veur SillySam@comcast.net LatonHigh@comcast.net TahoeDocTom@comcast.net kissincousin@comcast.net

Ubuntu 24.04, Thunderbird 128.1.0esr (64-bit)

I have a mix of POP and IMAP accounts. All are read when starting Thunderbird, I receive the messages. But then, only the IMAP accounts get the messages, whatever the configuration of the Server Settings. I.e. no messages for the POP accounts from "Check for new messages every X minutes", nor from "Get Messages". I have to restart Thunderbird to get the new messages for the POP accounts.

Everything worked well before, this problem happens since I have upgraded Xubuntu from 22.04 to 24.04, where the Thunderbird package switched to a mandatory Snap, where it upgraded to 128.1.0.

I have multiple email accounts configured in Thunderbird, all of them are IMAP and hosted through Google/gmail.

Occasionally emails that I delete or move to folders will return to my inbox. This happens very irregularly. Sometimes it happens daily, sometimes it can go many days without an occurrence.

If emails are sorted within the gmail browser interface, the problem never happens.

I've tried a complete deletion of Thunderbird and all app data, and resetting all email accounts but the problem persists.

Thanks in advance!

Last night, after transferring several emails from my Inbox to another folder listed in the left sidebar, I later discovered that they were corrupted and looked like this:

Received: by 2002:a05:6830:c8b:b0:70f:5b16:394e with SMTP id bn11csp798892otb;

       Thu, 29 Aug 2024 11:10:24 -0700 (PDT)

X-Google-Smtp-Source: AGHT+IH2nbVZyZiCOmfmlo//5s738npdwGHURCCYVNOi/7sQnA0yXsht4BSfL7lfN+f3jqO7thY/ X-Received: by 2002:a05:620a:448a:b0:79f:1352:8318 with SMTP id af79cd13be357-7a8084a6ee2mr565344185a.4.1724955024593;

       Thu, 29 Aug 2024 11:10:24 -0700 (PDT)

ARC-Seal: i=1; a=rsa-sha256; t=1724955024; cv=none;

       d=google.com; s=arc-20160816;
       b=ozvQYozIzSqSgd80kdPRZZAqiil5/r0UUIRHhVhxl1aNA/yURiQVbHcQL14i/XE4ml
        u9qo6fmx1mHONqenQ2PQWeFnjswDVjdpBcohjplhSP3GM17LSYZc01F3a13UkF27OyVb

Now, that is not happening. What did happen, and how can I get them back in their proper form?

I am a 20-year (give or take) user of Thunderbird, and it is getting almost unusable.

I am hopeful someone can help.

A lot of context....

My principal account is at Comcast (POP3; normal password), but a consulting gig has caused me to add a Outlook account (POP3; OAuth2). And I think that (along with Thunderbird updates within the past year) are the cause of my issues. And the only circumvention I have found is restarting. And yes, I have a large, multi-decade collection of e-mails in about 100 local folders.

Issues that appear intermittently:

1) Pauses (for instance, while composing e-mails) lasting up to 15 seconds where Thunderbird is unresponsive to keystrokes or other UI gestures. 2) Sometimes there are permanent "(Not responding)" lockups. Also there are times where the address book is inaccessible until Thunderbird is closed and restarted. Restarting is also the frequent cure for the persistent authentication issues. 3) Inability to access address book implicitly or via menu item 4) On start-up, generally both accounts get authenticated, but I keep getting nags to enter the Outlook password - If I ignore the nag, it pops up every couple of minutes. If I enter the password incorrectly, it tells me, but if I enter it correctly the login screen goes away, but login screen reappears within a few minutes. 5) Likely in conjunction with (4) above, I intermittently cannot send e-mails outbound to the Comcast account, with Tbird complaining about authentication; reentering the Comcast password does not help until I restart. 6) If (5) above happens, when I restart Tbird, I have to reenter Comcast passwords, even though I always select "remember password" 7) nstmp folders keep getting created.

Thank you for any assistance you can offer.

Jonathan

The recent upgrade to 128.1.1esr (64-bit) has left a bug that I cannot find a way to correct. The unified folders feature is very slow and prone to freeze. In particular, when I attempt to delete emails from the Junk or Trash folders, I cannot do so. Right clicking on any of the accounts of the primary unified folder does not reveal the menu. The program will freeze for several seconds and then may even open up a new instance of TB. The regular account folder work fine.

In Thunderbird, which I have used for years, there were some 95 messages in a folder. For some unknown reason (did my mouse finger slip perhaps?) they disappeared. I can see them by using "Search", but would very much like to restore them to their folder -or any folder. Can someone advise?

I have (I hope) attached a screenshot of what ""search" produces - any idea as to how I can get these messages back into a folder? I've tried making a new one, but that didn't work.

Roy