לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה נסגר והועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

I can't download Widevine Media Optimizer. There's a message saying that Firefox is blocking google.tools.com from doing the download.

  • 5 תגובות
  • 10 have this problem
  • 22 views
  • תגובה אחרונה מאת Moses

Mariamne
Mariamne
more options

The site from which I'd like to watch movies is saying that it requires the Widevine Media Optimizer browser plugin. I hit the plugin button, and a window from Google Widevine pops up. It says to install the plugin, and specifically states that Firefox is a supported browser.

I hit to install, then a box comes up that says "Firefox prevented this site (tools.google.com) from asking you to install software on your computer." When I hit "Allow", there's a box showing the plugin installing but then another box pops up and says "This add-on could not be downloaded because of a connection failure on tools.google.com."

How do I get around this issue so that I can download the Optimizer? Help!!

The site from which I'd like to watch movies is saying that it requires the Widevine Media Optimizer browser plugin. I hit the plugin button, and a window from Google Widevine pops up. It says to install the plugin, and specifically states that Firefox is a supported browser. I hit to install, then a box comes up that says "Firefox prevented this site (tools.google.com) from asking you to install software on your computer." When I hit "Allow", there's a box showing the plugin installing but then another box pops up and says "This add-on could not be downloaded because of a connection failure on tools.google.com." How do I get around this issue so that I can download the Optimizer? Help!!

כל התגובות (5)

Moses
Moses
  • Moderator
more options

I can't seem to get this to reproduce. I've installed it successfully on Firefox 29.0. and Firefox 30. Since it seems like you just want to download that plugin (no matter what way) you should use the link below to see if it goes through.

השתנתה ב־ על־ידי Moses

Mariamne
Mariamne Question owner
more options

Hi Moses,

Thanks for your suggestion. However, I've already been to that site. When I hit the Firefox button, it brings up the same boxes as listed in my original post. I can't see what I'm doing wrong but if you've been able to download WideVine in Firefox 29.0 (which is what I have), I must be missing something.

Moses
Moses
  • Moderator
more options

I've created a Dropbox link for you. Once you download, all you have to do is drag the icon into your Firefox window.

EDIT: The file is safe. I would never be trusted if I uploaded a malicious file to a user. Also, I'm a Moderator. Even worse :)

השתנתה ב־ על־ידי Moses

misselaine
misselaine
more options

I am having the same issue and have also tried to download from the http://www.widevine.com/download/videooptimizer/index.html. I would love to try downloading it from the dropbox link, but that link is not working at this time.

Moses
Moses
  • Moderator
more options

misselaine,

Sorry about that! I reorganized my Dropbox. Uploaded. https://www.dropbox.com/s/g7vhsuegi7e1ssm/WidevineMediaOptimizer_win.xpi

Locking thread as it has been "solved" and no digging old threads! :) Create a new thread if you need help