We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

In several attempts to download Firefox, each time I wind up with "In Box."

  • 5 תגובות
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת cor-el

more options

I have been trying to download Firefox on a Sony laptop (4 years old). Each time I download (last time from Mozilla.org/Firefox) I get "In Box," and not Firefox. The Firefox logo appears on the tool bar at the bottom of the screen but when the icon is clicked I get a "In Box" screen. Have searched programs file to see if it appears so I can delete it but it does not appear. I am running Windows 7 (premium home addition).

I have been trying to download Firefox on a Sony laptop (4 years old). Each time I download (last time from Mozilla.org/Firefox) I get "In Box," and not Firefox. The Firefox logo appears on the tool bar at the bottom of the screen but when the icon is clicked I get a "In Box" screen. Have searched programs file to see if it appears so I can delete it but it does not appear. I am running Windows 7 (premium home addition).

כל התגובות (5)

more options

Is it really that hard to enter the correct URL? Download Firefox from http://www.mozilla.org .

more options

No, it's not that hard. I, again, tried the http://www.mozilla.org site and, again, got the same result. Each time (4, now-not all to same site) I have tried to download the program I get the "In Box" browser bar, not Firefox. The icon on the toolbar is the Firefox icon, but when I click it the "In Box" comes up. If I don't get any other little snippy "help" comments I am seeing a computer jock today who, I am sure, will not be so curt in his help.

more options

In case you missed the gentle reminder, the URL posted in your OP is incorrect.

I have no idea what 'I get the "In Box" browser bar' means. Can you post a screenshot? http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

more options

Try this link; Download Firefox in your language {web link}

more options

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.


Try this instead:

You can also try this page on the Mozilla CDN site: