Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Asked to do survey for Mozilla which turned out to be advertising, will my security be compromised?

  • 3 תגובות
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת slmcc

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I went in to youtube and a page came up saying congratulations I had been selected to take a survey for mozilla. There were 4 questions about which browser I use and how often I use it. When I completed the survey it said in small print down the bottom that no browser had authorised this and that it was actually an advertisment. When I went back to the first page I looked closely at the mozilla icon and realised that it was slightly different. I'm worried that I might now have a virus or that someone somewhere can now track my personal details. I looked at the other questions that have been asked but felt that mine was slightly different in that it didn't happen on the browser page and that it wasn't a legitimate survey. Many thanks for your help with this.

I went in to youtube and a page came up saying congratulations I had been selected to take a survey for mozilla. There were 4 questions about which browser I use and how often I use it. When I completed the survey it said in small print down the bottom that no browser had authorised this and that it was actually an advertisment. When I went back to the first page I looked closely at the mozilla icon and realised that it was slightly different. I'm worried that I might now have a virus or that someone somewhere can now track my personal details. I looked at the other questions that have been asked but felt that mine was slightly different in that it didn't happen on the browser page and that it wasn't a legitimate survey. Many thanks for your help with this.

כל התגובות (3)

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Mozilla never shows ADS, it may be malware


Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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פתרון נבחר

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Thanks so much for your time - I will get to work on doing some security checks. Have a great day  :-)