לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

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מידע נוסף

can't receive emails

  • 1 תגובה
  • 2 have this problem
  • 1 view
  • תגובה אחרונה מאת FredMcD

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Hello I haven't received an email since the 5th April through Firefox. My preferred browser. But I can through Internet Explorer. Who I don't like. My emails are through Talk Talk. I've tried quite a bit of trouble shooting advice and complained to TalkTalk several times, who told me if I can receive them through IE it's not their fault. Can anyone help. Thanks Edward272

Hello I haven't received an email since the 5th April through Firefox. My preferred browser. But I can through Internet Explorer. Who I don't like. My emails are through Talk Talk. I've tried quite a bit of trouble shooting advice and complained to TalkTalk several times, who told me if I can receive them through IE it's not their fault. Can anyone help. Thanks Edward272

כל התגובות (1)

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Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 17.0 r0 Shockwave Flash 11.8 r800

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player Version 17.0.0.169
https://www.adobe.com/products/flashplayer/distribution3.html


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.