Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Firefox crashes

  • 3 תגובות
  • 2 have this problem
  • 11 views
  • תגובה אחרונה מאת John99

more options

Hi guys,

I installed Firefox using the setup stub 38.0.5 and I still have the stub on my desktop. the problem is that I cannot delete or shred the stub. I can only put it in the recycle bin but no more. When I do try to delete or shred it my PC locks up/crashes. HELP!

Hi guys, I installed Firefox using the setup stub 38.0.5 and I still have the stub on my desktop. the problem is that I cannot delete or shred the stub. I can only put it in the recycle bin but no more. When I do try to delete or shred it my PC locks up/crashes. HELP!

פתרון נבחר

Sounds more like a Windows issue, as long as Firefox works and is not crashing .

Read this answer in context 👍 0

כל התגובות (3)

more options

פתרון נבחר

Sounds more like a Windows issue, as long as Firefox works and is not crashing .

more options

JWKelly59 said

Hi guys, I installed Firefox using the setup stub 38.0.5 and I still have the stub on my desktop. the problem is that I cannot delete or shred the stub. I can only put it in the recycle bin but no more. When I do try to delete or shred it my PC locks up/crashes. HELP!

Thank you John99 for your speedy reply. My issue is now resolved. I could not delete or shred the stub as long as it was in my download folder, and my recycle bin. Once I moved it to my desktop, I was able to shred it. Thanks again.

more options

Glad you sorted it out, and thanks for posting back.

You will have already discovered where your own downloads files are, and probably also noticed Firefox's option to open the containing folder of those files. The following article provides more detail and related information complete with screenshots: