לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

The certificate is not trusted because the issuer certificate is unknown.

  • 1 תגובה
  • 7 have this problem
  • 25 views
  • תגובה אחרונה מאת cor-el

pbyrum
pbyrum
more options

Hello,

When viewing my site https://www.site.com I see this error:

https://www.site.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer)

I am using FireFox 38.0.5 on a Windows 8.1 PC. The same site on the same PC is displayed fine with no certificate errors when using MS 11 and Google Chrome.

I have deleted the cert8.db file, but that did not work. I followed these steps:

www.site.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer)

Do you have another suggestions?

Thanks,

Paul

Hello, When viewing my site https://www.site.com I see this error: https://www.site.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer) I am using FireFox 38.0.5 on a Windows 8.1 PC. The same site on the same PC is displayed fine with no certificate errors when using MS 11 and Google Chrome. I have deleted the cert8.db file, but that did not work. I followed these steps: www.site.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer) Do you have another suggestions? Thanks, Paul

כל התגובות (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check the date and time and time zone in the clock on your computer: (double) click the clock icon on the Windows Taskbar.

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • Click the link at the bottom of the error page: "I Understand the Risks"
  • Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate"
  • Click the "View" button and inspect the certificate and check who is the issuer.

You can see more details like the intermediate certificates that are used in the Details tab.

Who is the issuer of the certificate?