לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Keep getting more than weekly updates and this keeps crushing.. WTF?

  • 3 תגובות
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת philipp

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Updates keep coming almost daily. However, I open 4 tabs with different info and the browser crashed and shuts down attempting to reopen and reload. This has been going on for at least the last 4 updates. Wouldn't it be more efficient if they fixed and tested the update properly before rushing to a quick new release? They've been releasing patches over a worn out NEW outfit.

Updates keep coming almost daily. However, I open 4 tabs with different info and the browser crashed and shuts down attempting to reopen and reload. This has been going on for at least the last 4 updates. Wouldn't it be more efficient if they fixed and tested the update properly before rushing to a quick new release? They've been releasing patches over a worn out NEW outfit.

כל התגובות (3)

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hello, accordung to your system information you're using a beta version of firefox which is receiving updates twice a week - this is to be expected when using a pre-release version! install firefox 39 if you want to go to the release version instead: How to download and install Firefox on Mac

in regard to the crashes you've mentioned, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

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AdapterDeviceID: 0x 166 AdapterVendorID: 0x8086 Add-ons: %7B1C177B10-F72F-11E1-A21F-0800200C9A66%7D:4.4.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:40.0,jid1-QpHD8URtZWJC2A%40jetpack:4.1.2.1-signed,info%40youtube-mp3.org:1.0.9.1-signed AsyncPluginInit: 1 BuildID: 20150702173756 CrashTime: 1436220925 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1436027428 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x 166GL Context- GL Context+ WebGL- WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: beta SecondsSinceLastCrash: 33742 StartupTime: 1436187186 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20150702173756","version":"40.0","vendor":"Mozilla","platformVersion":"40.0","xpcomAbi":"x86_64-gcc3","hotfixVersion":"20150311.01","architecturesInBinary":"i386-x86_64"},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"cpu":{"count":8,"vendor":null,"family":null,"model":null,"stepping":null,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Darwin","version":"14.4.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x 166","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}]}},"settings":{"blocklistEnabled":true,"isDefaultBrowser":true,"e10sEnabled":false,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"beta","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.formfill.enable":false,"browser.newtabpage.enhanced":true,"browser.shell.checkDefaultBrowser":false,"browser.startup.homepage":"<user-set>","layers.acceleration.disabled":true,"network.proxy.autoconfig_url":"<user-set>","places.history.enabled":false,"privacy.donottrackheader.enabled":true}},"profile":{"creationDate":16025},"addons":{"activeAddons":{"{1C177B10-F72F-11E1-A21F-0800200C9A66}":{"blocklisted":false,"description":"Download Web Videos from Youtube and other popular video sharing sites in a click.","name":"Video Converter","userDisabled":false,"appDisabled":false,"version":"4.4.1","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16410,"updateDay":16410},"jid1-QpHD8URtZWJC2A@jetpack":{"blocklisted":false,"description":"Intelligent manager for proxy modules available on proxmate.me!","name":"ProxMate","userDisabled":false,"appDisabled":false,"version":"4.1.2.1-signed","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16552,"updateDay":16583},"info@youtube-mp3.org":{"blocklisted":false,"description":"Includes a button on any YouTube Video page that allows its users to make use of the YouTube mp3 technology to obtain a private copy off that video broadcast which they can download.","name":"YouTube mp3","userDisabled":false,"appDisabled":false,"version":"1.0.9.1-signed","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16573,"updateDay":16583}},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"40.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":16022,"updateDay":16620},"activePlugins":[{"name":"DivX Plus Web Player","version":"3.2.4.1250","description":"DivX Web Player version 3.2.4.1250","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["video/vnd.avi","video/msvideo","video/avi","video/divx","video/divxdps","video/x-msvideo"],"updateDay":16395},{"name":"Java Applet Plug-in","version":"Java 8 Update 45","description":"Displays Java applet content, or a placeholder if Java is not installed.","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-java-applet;version=1.4","application/x-java-applet;version=1.2.1","application/x-java-applet;version=1.2.2","application/x-java-applet;version=1.3","application/x-java-applet;javafx=8.0.45","application/x-java-applet;version=1.8","application/x-java-applet;jpi-version=1.8.0_45","application/x-java-applet;version=1.1.1","application/x-java-vm","application/x-java-applet;version=1.2","application/x-java-applet;version=1.7","application/x-java-applet;version=1.4.1","application/x-java-applet;version=1.1.2","application/x-java-applet","application/x-java-applet;version=1.1","application/x-java-applet;version=1.1.3","application/x-java-applet;version=1.4.2","application/x-java-applet;version=1.6","application/x-java-applet;deploy=11.45.2","application/x-java-applet;version=1.3.1","application/x-java-applet;version=1.5"],"updateDay":16535},{"name":"DivX VOD Helper Plug-in","version":"1.1","description":"DivX VOD Helper Plug-in","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-divxovshelper"],"updateDay":16541},{"name":"Default Browser Helper","version":"600","description":"Provides information about the default web browser","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/apple-default-browser"],"updateDay":16552},{"name":"QuickTime Plug-in 7.7.3","version":"7.7.3","description":"The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the <A HREF=http://www.apple.com/quicktime>QuickTime</A> Web site.","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["video/x-msvideo","video/3gpp2","audio/mpeg3","audio/mp3","audio/x-caf","audio/mpeg","video/quicktime","audio/x-mpeg3","video/mp4","application/x-sdp","audio/wav","video/avi","audio/mp4","video/x-m4v","audio/x-wav","application/sdp","audio/x-aiff","video/x-mpeg","video/3gpp","video/msvideo","audio/x-mpeg","audio/vnd.qcelp","audio/x-mp3","application/x-rtsp","audio/amr","video/sd-video","audio/aiff","video/mpeg","audio/3gpp2","audio/aac","audio/x-m4b","audio/x-m4p","audio/x-gsm","application/x-mpeg","audio/x-aac","audio/basic","audio/x-m4a","audio/3gpp"],"updateDay":16586},{"name":"Shockwave Flash","version":"18.0.0.194","description":"Shockwave Flash 18.0 r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":16610}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.4","userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}} Theme: classic/1.0 Throttleable: 1 URL: http://www.drudgereport.com/ Vendor: Mozilla Version: 40.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

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please provide the crash id starting with bp- as it's listed on about:crashes - only this will give the full information necessary to take a closer look...