לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

The proxy server is refusing connections

  • 3 תגובות
  • 2 have this problem
  • 1 view
  • תגובה אחרונה מאת d_awdry

more options

This is the error message I get when I try to access Firefox on my Samsung Android phone. I am also unable to receive posts from Facebook, I assume this is part of the same problem. The error message continues: "Firefox is configured to use a proxy server that is refusing connections. 1. Check the proxy settings to make sure that they are correct." I don't know how to this' "2. Contact your network administrator to make sure the proxy server is working." I have no idea who my network administrator is - it's probably me? I have looked at various solutions related to proxy servers but they all involve accessing Firefox, which obviously I can't do. My Android version is 4.4.2. I don't know what version the Firefox browser is as I can't access Help. Please help me get reconnected asap.

This is the error message I get when I try to access Firefox on my Samsung Android phone. I am also unable to receive posts from Facebook, I assume this is part of the same problem. The error message continues: "Firefox is configured to use a proxy server that is refusing connections. 1. Check the proxy settings to make sure that they are correct." I don't know how to this' "2. Contact your network administrator to make sure the proxy server is working." I have no idea who my network administrator is - it's probably me? I have looked at various solutions related to proxy servers but they all involve accessing Firefox, which obviously I can't do. My Android version is 4.4.2. I don't know what version the Firefox browser is as I can't access Help. Please help me get reconnected asap.

כל התגובות (3)

more options

You can check the connection settings.

Tools > Options > Advanced > Network Connection > Settings https://support.mozilla.org/kb/Options+window+-+Advanced+panel If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can

more options

I can't find any of these paths on my phone. If I click on Tools in the Firefox Settings all I get is Downloads, Add-ons, Apps, New Guest Session.

more options

I have now tried other browsers and am getting the same error, so it would appear the problem is not with Firefox but presumably Android.