לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

How do I get rid of the Media Support is out of date question on homepage that pops up each opening of Firefox?

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Everytime I open Firefox there is a window that says "media player is out of date" and will not let me go further until I close the window and reopen Firefox. It says when I try to update it that it doesn't work for MAC.

Everytime I open Firefox there is a window that says "media player is out of date" and will not let me go further until I close the window and reopen Firefox. It says when I try to update it that it doesn't work for MAC.

פתרון נבחר

Please do NOT install that suggested MediaPlayer. This message is caused by an extension I recommend removing, using the following steps:

Please try disabling ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Cmd+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then case a critical eye over the list on the right and, if in doubt, disable (or remove). Especially if you find something called MediaPlayer. Bear in mind that all extensions are optional and none are included with Firefox when you first get it.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Does that get rid of the messages?

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כל התגובות (1)

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פתרון נבחר

Please do NOT install that suggested MediaPlayer. This message is caused by an extension I recommend removing, using the following steps:

Please try disabling ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Cmd+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then case a critical eye over the list on the right and, if in doubt, disable (or remove). Especially if you find something called MediaPlayer. Bear in mind that all extensions are optional and none are included with Firefox when you first get it.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Does that get rid of the messages?