לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Mouse over doesn't work in new Windows 10 instalation

  • 1 תגובה
  • 1 has this problem
  • 11 views
  • תגובה אחרונה מאת sfhowes

katrinaa
katrinaa
more options

I recently purchased a new PC, with Windows 10. I installed Thunderbird, and it works fine. However, the mouse over function is not working - I need to click into the different sections of the pane/window to scroll etc. For example, when using the classic view, with the 3 panes of: message list, message body and folders, if I am in the message list pane, click on a message in that pane, then move my mouse to the message, I need to actually click in the message to be able to scroll or navigate within that pane. I have used Thunderbird on numerous other computers, both PC and Mac, and this has never been the case - I could always mouse over to the other pane.

As well the scrolling speed in Thunderbird is completely different from other programs on the PC. It is very fast - impossibly so - but the speed is fine in other programs (MS Office, web).

I recently purchased a new PC, with Windows 10. I installed Thunderbird, and it works fine. However, the mouse over function is not working - I need to click into the different sections of the pane/window to scroll etc. For example, when using the classic view, with the 3 panes of: message list, message body and folders, if I am in the message list pane, click on a message in that pane, then move my mouse to the message, I need to actually click in the message to be able to scroll or navigate within that pane. I have used Thunderbird on numerous other computers, both PC and Mac, and this has never been the case - I could always mouse over to the other pane. As well the scrolling speed in Thunderbird is completely different from other programs on the PC. It is very fast - impossibly so - but the speed is fine in other programs (MS Office, web).

כל התגובות (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

For what it's worth, I don't experience this problem: it's sufficient to hover on a pane to scroll, with the mouse wheel, in that pane.

See if the issue remains in safe mode (hold Shift when you launch TB), as it may be related to graphics hardware acceleration (in Tools/Options/Advanced/General).