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לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

does not give option to sync, register, or login

  • 4 תגובות
  • 5 have this problem
  • 2 views
  • תגובה אחרונה מאת spitecookie

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I'm trying to sync my firefox, but when I go to my preference page, nothing is listed and it doesn't give me the the option to add a device, register, or anything. It's literally a blank window. I can't find where to register on mozilla and when I go to sign in, it says incorrect username/password. I asked to send the password, but the emails never showed up. This is extremely annoying and frustrating and your support site is just sending me in circles.

I'm trying to sync my firefox, but when I go to my preference page, nothing is listed and it doesn't give me the the option to add a device, register, or anything. It's literally a blank window. I can't find where to register on mozilla and when I go to sign in, it says incorrect username/password. I asked to send the password, but the emails never showed up. This is extremely annoying and frustrating and your support site is just sending me in circles.
צילומי מסך מצורפים

פתרון נבחר

Turns out it's my adblocker. I googled AdBlock plus and there's a know bug. Disabled, registered, re-enabled after the sync.

Read this answer in context 👍 1

כל התגובות (4)

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You might want to leave the window open for a while, I know its a funny thing but the device is thinking and gathering information. Mine took a good few minutes to show up.

If that doesnt work, let us know and we'll try something else. :)

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I left the preferences window sit for five minutes and it still shows the same thing. Still have not received password from login screen, but I got this response no problem to my email inbox.

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Have you tried deleting your temporary internet files and cookies lately. Not sure how to do that on a mac.

The e-mails might be going to your Trash can, have a look in there.

Have you got any adblock software installed, that might be a problem.

I found this relating to the Sync page not loading, see if anything works

http://mzl.la/1BAQTae

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פתרון נבחר

Turns out it's my adblocker. I googled AdBlock plus and there's a know bug. Disabled, registered, re-enabled after the sync.

השתנתה ב־ על־ידי spitecookie