לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Setup request me to type user name and password. When I type all required info nothing happens. The additional window dissapears and Mozilla is not downloaded.

  • 5 תגובות
  • 1 has this problem
  • 3 views
  • תגובה אחרונה מאת cor-el

more options

I tried to download Mozilla through Chrome and Iexplorer but in both cases a pop-up appears requesting which user is allowed to access. No matter if I choose "current user' or if I type the administrator details, nothing happen. the pop-up closes automatically and the program is not installed.

I tried to download Mozilla through Chrome and Iexplorer but in both cases a pop-up appears requesting which user is allowed to access. No matter if I choose "current user' or if I type the administrator details, nothing happen. the pop-up closes automatically and the program is not installed.

כל התגובות (5)

more options

Mozilla does not require anything to download their programs. What link were you using?

Download Firefox For All languages And Systems {web link}

more options

This is exactly the link I have used in both browsers, it has not worked so far.

more options

This is the link I have used in both browsers. So far it has not worked.

more options

Which program are you trying to download?

Your protection programs could be blocking the download.

more options

Right-click the Firefox desktop shortcut or the Firefox setup program and choose "Properties". Make sure all items are deselected in the "Compatibility" tab of the Properties window.

  • Privilege Level: "Run this program as Administrator" should not be selected
  • "Run this program in compatibility mode for:" should not be selected