לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

keep getting another browserr and web page over and over and i am about to give up on mozilla fox!

  • 1 תגובה
  • 1 has this problem
  • 4 views
  • תגובה אחרונה מאת FredMcD

more options

almost every other day i get the same browser/ web page and i have to refresh your page, i can't get rid of it as it doesn't appear on my computer programs to uninstall! i get pc convertor my way and therefore have to refresh your page much too often and slows me down. thanks, Bill Hermanson


.edited email from public and search/spam bots as nobody here does support by email.

almost every other day i get the same browser/ web page and i have to refresh your page, i can't get rid of it as it doesn't appear on my computer programs to uninstall! i get pc convertor my way and therefore have to refresh your page much too often and slows me down. thanks, Bill Hermanson .edited email from public and search/spam bots as nobody here does support by email.

השתנתה ב־ על־ידי James

כל התגובות (1)

more options

Never post any personal information because an adware robot could find it, and start sending you all kinds of spam. This includes e-mail, phone, and home information.


Please explain the problem in detail.


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.