לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

After upgrading to version 52.1.0 lost one of my 6 email account folders

  • 3 תגובות
  • 1 has this problem
  • 6 views
  • תגובה אחרונה מאת VasilisTousis

more options

After upgrading to 52.1.0 lost one of my 6 email folders. Previous version if I remember well was 45. The problem is that this folder is the most used email account with all the inbox and sent messages. I have a backup but is over 1 year old. OS: win7 32bit

Any ideas how to get back the missing folder?

The inbox messages are also in another pc, but I am still missing all the sent messages (more than a thousand).

Any ideas also how can I transfer the inbox messages if there will be no solution?

Thanks

After upgrading to 52.1.0 lost one of my 6 email folders. Previous version if I remember well was 45. The problem is that this folder is the most used email account with all the inbox and sent messages. I have a backup but is over 1 year old. OS: win7 32bit Any ideas how to get back the missing folder? The inbox messages are also in another pc, but I am still missing all the sent messages (more than a thousand). Any ideas also how can I transfer the inbox messages if there will be no solution? Thanks

פתרון נבחר

Are you talking about a pop or imap mail account?

if imap, right click on imap mail account in fodler Pane and select 'Subscribe' is folder in list , if yes, select line for folder and click on 'Subscribe' click on OK

If pop: Is the folder still in your Profile ?

Make hidden files and folders visible:

In Thunderbird

  • Help > Troubleshooting Information
  • click on 'Open Folder' button

a new window opens showing profile name contents.

  • Click on 'Mail' folder
  • click on pop mail account name

Can you see the name of the folder as a file with no extension and also a file with .msf extension? If it was a subfolder of eg: 'Inbox' click on 'Inbox.sbd' folder Can you the files with same name as missing folder?

Read this answer in context 👍 0

כל התגובות (3)

more options

פתרון נבחר

Are you talking about a pop or imap mail account?

if imap, right click on imap mail account in fodler Pane and select 'Subscribe' is folder in list , if yes, select line for folder and click on 'Subscribe' click on OK

If pop: Is the folder still in your Profile ?

Make hidden files and folders visible:

In Thunderbird

  • Help > Troubleshooting Information
  • click on 'Open Folder' button

a new window opens showing profile name contents.

  • Click on 'Mail' folder
  • click on pop mail account name

Can you see the name of the folder as a file with no extension and also a file with .msf extension? If it was a subfolder of eg: 'Inbox' click on 'Inbox.sbd' folder Can you the files with same name as missing folder?

more options

It is a POP account.

Yes, I can see the the name of the folder both with .msf extension and as a plain folder.

I can see also the account when I open the "account settings" .

But I cant see it in all folders.

How can I make it appear again?

more options

I rolled back to v. 45.8.0

All of a sudden the folder appeared as before.

I think that might be a problem with the new release 52.1

Thanks anyway Toad

השתנתה ב־ על־ידי VasilisTousis