I downloaded HOXX VPN free version. Download was successful. Hoaxx icon appears in tool bar or whatever it is in upper right hand corner of Firefox main page. I click on it and it wants me to open an account with them. I filled out their pop up box required info and then I'm told I don't have an account with them. I also was told by robo messages they would send me a password. It never happened. I've been submitting this over and over again as they requested to no avail. How can I get Hoxx VPN Proxy to work?