לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

My laptop was re-imaged. It was the only device with my Firefox bookmarks for my work account. Bookmarks lost!

  • 1 תגובה
  • 2 have this problem
  • 11 views
  • תגובה אחרונה מאת cor-el

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When I logged in for the first time after it was re-imaged, my bookmarks were gone! I logged out, then in with another email account, and those bookmarks synced. Then, logged back in with the re-imaged account, and the other account's bookmarks imported. Not the ones I wanted! I looked at "manage account" and see that there was a synced login a year ago that's still out there; however, how do I get those bookmarks back to my account? Again, this laptop is the only device that had that Firefox account. Bleh. Help!

When I logged in for the first time after it was re-imaged, my bookmarks were gone! I logged out, then in with another email account, and those bookmarks synced. Then, logged back in with the re-imaged account, and the other account's bookmarks imported. Not the ones I wanted! I looked at "manage account" and see that there was a synced login a year ago that's still out there; however, how do I get those bookmarks back to my account? Again, this laptop is the only device that had that Firefox account. Bleh. Help!

כל התגובות (1)

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You can check if you have backups in the bookmarkbackups folder.

The name of a JSON bookmarks backup file includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once.

  • bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.