לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Cannot access old firefox account due to form validation

  • 3 תגובות
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת skoskie

skoskie
skoskie
more options

I have a very old (~2008) Firefox sync account that I would like to access. I know my email and password. But the password is 6 characters, and the new minimum requirement is 8 characters. The login form will not allow me to login with my old password due to the form validation, and if I perform a reset, I will lose data I am looking for. So, I need to know how I can access my old account.

Thanks in advance for any help you can offer.

I have a very old (~2008) Firefox sync account that I would like to access. I know my email and password. But the password is 6 characters, and the new minimum requirement is 8 characters. The login form will not allow me to login with my old password due to the form validation, and if I perform a reset, I will lose data I am looking for. So, I need to know how I can access my old account. Thanks in advance for any help you can offer.

פתרון נבחר

Thanks for the quick and helpful replies. I guess it's time to say goodbye to those 20 bitcoin. I had saved the key as a password, and wasn't really too bright at that age in regards to backups. :(

Live and learn, I suppose.

Read this answer in context 👍 0

כל התגובות (3)

the-edmeister
the-edmeister
  • Moderator
more options

The old Sync 1.0 / 1.1 server which was used in Firefox 28 and earlier no longer exists; thus that old data is gone.

About a year after Firefox 29 came out (which uses a new Sync v1.5 server) the older Sync 1.1 sever was shut down and during that overlap time two Sync servers were in use. Users who created a new Sync account for Firefox 29+ could still use the old server exclusively with their old Sync account with their older versions of Firefox, for the benefit of users who were on the ESR (Extended Support Release) version of Firefox.

philipp
philipp
  • Moderator
more options

yeah, unfortunately any data associated to an old-type sync account is already lost - its servers were shutdown three years ago: https://blog.mozilla.org/services/2015/07/31/shutting-down-the-legacy-sync-service/

skoskie
skoskie Question owner
more options

פתרון נבחר

Thanks for the quick and helpful replies. I guess it's time to say goodbye to those 20 bitcoin. I had saved the key as a password, and wasn't really too bright at that age in regards to backups. :(

Live and learn, I suppose.