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חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

My home page is not showing the Top Sites or Highlights any longer even though they're toggled on. This happened after a forced restart of computer.

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My computer shut down after I tried to update Malware Bytes. After the restart, my Firefox home page doesn't pull/show the Top Sites or Highlights (won't even let me manually add). I ran a scan and computer s clean, no viruses and version is up to date. I even tried a refresh of Firefox, but same issue.

My computer shut down after I tried to update Malware Bytes. After the restart, my Firefox home page doesn't pull/show the Top Sites or Highlights (won't even let me manually add). I ran a scan and computer s clean, no viruses and version is up to date. I even tried a refresh of Firefox, but same issue.

פתרון נבחר

Hello Lisa30,

Would you do this please :

Type in the address bar about:support and press Enter. Scroll all the way down to "Places Database" => Integrity, and click "Verify Integrity".

If that doesn't help, then on the "about:support" page scroll down to "Profile Folder" and click on "Open Folder".

With Firefox closed rename or remove any places.sqlite files in your profile folder (with Firefox closed)

Also see :

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

Read this answer in context 👍 1

כל התגובות (5)

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פתרון נבחר

Hello Lisa30,

Would you do this please :

Type in the address bar about:support and press Enter. Scroll all the way down to "Places Database" => Integrity, and click "Verify Integrity".

If that doesn't help, then on the "about:support" page scroll down to "Profile Folder" and click on "Open Folder".

With Firefox closed rename or remove any places.sqlite files in your profile folder (with Firefox closed)

Also see :

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

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Wonderful! It worked with the first step. Thank you kindly :)

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lisa30 said

Wonderful! It worked with the first step. Thank you kindly :)

    My pleasure - well done !

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After update 79 my top sites and highlights were not populating. This fix worked.

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McCoy said

Hello Lisa30, Would you do this please : Type in the address bar about:support and press Enter. Scroll all the way down to "Places Database" => Integrity, and click "Verify Integrity". If that doesn't help, then on the "about:support" page scroll down to "Profile Folder" and click on "Open Folder". With Firefox closed rename or remove any places.sqlite files in your profile folder (with Firefox closed) Also see : https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

thank you so mush the last step helped me thanksalot

השתנתה ב־ על־ידי legendking99997777