לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Firefox is stuck and won't respond

more options

Firefox refuses to open on my Mac even though the icon on the dock has a black dot indicating it is open. I click on it and nothing happens. The firefox name does not appear in the toolbar at the top of the screen. When I go into finder and applications and click on firefox there, nothing happens. When I tried to open an older version of firefox, I get an error message telling me another version of firefox is already running. Can anyone figure this out? I would like either to get it to respond or to delete it and start over. My Mac is version 10.15.6

Firefox refuses to open on my Mac even though the icon on the dock has a black dot indicating it is open. I click on it and nothing happens. The firefox name does not appear in the toolbar at the top of the screen. When I go into finder and applications and click on firefox there, nothing happens. When I tried to open an older version of firefox, I get an error message telling me another version of firefox is already running. Can anyone figure this out? I would like either to get it to respond or to delete it and start over. My Mac is version 10.15.6

פתרון נבחר

If you "Tab" to it and release both the Tab and Command keys, in theory, Firefox should be made the active application.

Does anything appear to happen on the screen?

If not, is there any possibility that Firefox is open on a different display? Obviously only applicable if you use (or have used) multiple displays.

Read this answer in context 👍 0

כל התגובות (3)

more options

Does Firefox appear in the App Switcher? If you hold down the Command key and then press and release the Tab key, MacOS should display a bar of running programs that you can switch to by pressing Tab additional times. Is Firefox listed?

more options

Yes it is there. Now what?

more options

פתרון נבחר

If you "Tab" to it and release both the Tab and Command keys, in theory, Firefox should be made the active application.

Does anything appear to happen on the screen?

If not, is there any possibility that Firefox is open on a different display? Obviously only applicable if you use (or have used) multiple displays.