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לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

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מידע נוסף

Firefox crash, tabs lost

  • 4 תגובות
  • 1 has this problem
  • 5 views
  • תגובה אחרונה מאת FredMcD

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In the last few weeks I have been experiencing frequent crashes. That means at least once a day. Most of the times when I submit the report and restart firefox I lose all my tabs, which is very annoying since I generally have around ten open all the time - for a reason. My husband also experiences these crashes on his laptop. There is no new software installed, nothing has changed on/in either of the computers, firefox is up to date. I need my browser to be dependable, the crash is one thing, the loss of the tabs is intolerable.

In the last few weeks I have been experiencing frequent crashes. That means at least once a day. Most of the times when I submit the report and restart firefox I lose all my tabs, which is very annoying since I generally have around ten open all the time - for a reason. My husband also experiences these crashes on his laptop. There is no new software installed, nothing has changed on/in either of the computers, firefox is up to date. I need my browser to be dependable, the crash is one thing, the loss of the tabs is intolerable.

כל התגובות (4)

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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bp-b61c3186-1ed8-4d60-87d3-1703e0210420 4/21/2021, 0:52 View bp-be243ce9-2324-4bb0-a20d-ba1b40210418 4/18/2021, 16:49 View bp-7e34e2ce-4cdf-4e5a-9ad7-843470200710 7/10/2020, 12:04 View bp-b3f9939a-4cad-4856-bca3-a3ff70181214 12/14/2018, 3:00 View bp-759533c2-8579-4808-a152-4f4b10181027 10/27/2018, 15:33 View bp-cfca9350-e1bd-460a-a260-ad6180210516 5/16/2021, 15:31 View bp-9ade2a1e-1a39-42b8-8b5d-5e1330210516 5/16/2021, 15:31 View bp-5674d4fa-76bc-433d-8d30-597da0210516 5/16/2021, 15:31 View bp-f809e360-a054-4f15-b3b2-c4f320210516 5/16/2021, 15:31 View

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Well done. The other reports are too old to be useful.


bp-cfca9350-e1bd-460a-a260-ad6180210516 bp-9ade2a1e-1a39-42b8-8b5d-5e1330210516 bp-5674d4fa-76bc-433d-8d30-597da0210516 bp-f809e360-a054-4f15-b3b2-c4f320210516

Signature: OOM | small

MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()

Crash Reason EXCEPTION_BREAKPOINT

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Basically, an OOM (Out Of Memory) means the system is having issues with the RAM.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down


MemTest LAST UPDATED : 12/04/2020 Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ? Control Panel -> System -> Advanced -> Performance -> Settings

If you use a fixed size for the page file then try the former and let Windows handle the page file. How to determine the appropriate page file size for 64-bit versions of Windows {web link}