לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Firefox update on ANDROID phone

  • 1 תגובה
  • 1 has this problem
  • 19 views
  • תגובה אחרונה מאת Paul

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Trying to update Firefox on my Galaxy A11 Model SM-A115A. I am on this phone right now, so it works for video, audio, cellphone, NETFLIX, Texting, Whatsapp, News, Weather. I initially downloaded & installed Firefox on this phone about 14 months ago. So, when going to Google Play, it says "You must be signed in to download ". But I am already signed into my Goog account. Then it says: Device not existing or, some crazy thing like that. In short, I am not allowed to update Firefox from Google Play. Are there other websites from which to download?? I suggest you start one, as Google Play can't keep its site clean from malware.

Trying to update Firefox on my Galaxy A11 Model SM-A115A. I am on this phone right now, so it works for video, audio, cellphone, NETFLIX, Texting, Whatsapp, News, Weather. I initially downloaded & installed Firefox on this phone about 14 months ago. So, when going to Google Play, it says "You must be signed in to download ". But I am already signed into my Goog account. Then it says: Device not existing or, some crazy thing like that. In short, I am not allowed to update Firefox from Google Play. Are there other websites from which to download?? I suggest you start one, as Google Play can't keep its site clean from malware.

כל התגובות (1)

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Hi

I recommend that you contact the Google Play support team for help with this issue - I think that you may need to reset the Google Play store or Google Play services app in your Android device to be able to get updates for the apps on your device.