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חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Today, after updating the browser. I can't sign in to Ancestry.com

  • 2 תגובות
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת kentuckywoman2

Gene
Gene
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I don't know why, it is NOT Ancestry, as I can sign in to it on other browsers. I get this error message below.

Access Denied Error 21 What happened? This request was blocked by security rules. Your IP: 73.94.12.65 Incident ID: 6eae587fcef92d46

I have no idea what security rules, but I am working on a genealogy project and have never had a problem signing into Ancestry in multiple tabs before today. How do I fix this? Besides getting rid of Firefox, I mean. I have the same security extensions on this browser as I use on Vivaldi, Brave and Chrome - I avoid Chrome, but use Vivaldi and Brave regularly, along with Firefox.

I don't know why, it is NOT Ancestry, as I can sign in to it on other browsers. I get this error message below. Access Denied Error 21 What happened? This request was blocked by security rules. Your IP: 73.94.12.65 Incident ID: 6eae587fcef92d46 I have no idea what security rules, but I am working on a genealogy project and have never had a problem signing into Ancestry in multiple tabs before today. How do I fix this? Besides getting rid of Firefox, I mean. I have the same security extensions on this browser as I use on Vivaldi, Brave and Chrome - I avoid Chrome, but use Vivaldi and Brave regularly, along with Firefox.

פתרון נבחר

I cleared cache and cookies, resolved the problem, though I do wish I knew what caused it.

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כל התגובות (2)

Gene
Gene Question owner
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פתרון נבחר

I cleared cache and cookies, resolved the problem, though I do wish I knew what caused it.

FredMcD
FredMcD
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That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems. Go to that post and click the 'Solved' button to its right.


It could be the data for the website was corrupted. Removing them also removed the problem.